How 180 Strand Delivers Faster and More Reliable Collections With Parcel Tracker

180 Studios is one of London’s premier cultural spaces, and arguably its largest. Known as the epicenter of fashion, art, and major events like Fashion Week and the Vinyl Factory Reverb exhibition, 180 Studios is a hive of creativity and innovation.

Beyond its vibrant event calendar, the building is home to leading companies like Charlotte Tilbury, Dazed Media, and TikTok, as well as numerous startups. It also offers flexible coworking spaces where professionals work from private offices and shared workspaces.

However, beneath the building’s dynamic exterior was a logistical challenge that needed a modern solution: parcel management.

The Challenge:

‍
Managing daily deliveries for a one-million-square-foot office building using post-it notes and clipboards was never going to be enough. Each day, the team handled between 80 and 150 parcels, creating several challenges:

• Manual Logging: Logging each delivery by hand caused delays and increased the risk of human error.
• Delivery Accuracy: With tenants spread across multiple floors, parcels were sometimes delivered to the wrong recipients.
• Slow Notifications: Recipients were manually notified, leading to delays and confusion.

The team needed a solution that could streamline parcel tracking, improve delivery accuracy, and notify recipients instantly.

‍

The Process:

‍

The team initially tried Excel spreadsheets and a barcode system, but neither solution solved their core challenges. After exploring other options, they discovered Parcel Tracker. The transition was faster and smoother than expected.

The loading bay team quickly adopted the software without extensive training or guidance. Parcel Tracker’s intuitive interface made it easy for team members to start using it immediately, improving efficiency from day one.

‍

{{ testimonial }}

‍

The Solution:

Parcel Tracker transformed parcel management at 180 Studios by streamlining key processes:

• Efficient Parcel Logging: The team now scans parcel labels upon arrival, with recipient details automatically populated from Parcel Tracker’s client log, eliminating manual data entry.
• Instant Notifications: As soon as a parcel is logged, recipients receive an email with a QR code for collection, reducing delays and uncertainty.
• Secure Collections: Recipients present their QR code at pickup, ensuring that parcels are collected by the correct individuals.
• Trackable Records: Parcel Tracker provides a detailed record of all parcel movements, supporting the security team’s confidentiality requirements.
• Seamless Integration: Using Zapier, Parcel Tracker integrates with other systems used across the building, creating a unified dashboard without the need for manual data transfers.

‍

{{ testimonial-second }}

The Result:

‍
With Parcel Tracker, 180 Studios has significantly reduced the time spent on parcel management, improved delivery accuracy, and enhanced security. The automated system ensures that parcels are quickly and reliably delivered to the correct recipients, while real-time notifications keep everyone informed.

Parcel Tracker has also improved the tenant experience. Instead of waiting for manual notifications or chasing down lost parcels, tenants receive instant updates and can collect their deliveries at their convenience.

Want to see firsthand how Parcel Tracker can streamline parcel management for your organization? Get in touch today!

‍