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The Compliant and Easy to Implement Parcel Management Solution
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How Parcel Tracker works
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How Parcel Tracker works
Customer Success Stories
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Customer Success Stories
Customer Success Stories
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Customer Success Stories
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Customer Success Stories
Customer Success Stories
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Customer Success Stories
Customer Success Stories
Customer Success Stories
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Customer Success Stories
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Loved by the Best
Parcel Management Software
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Loved by the Best
Parcel Management Software
Customer Success Stories
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Customer Success Stories
Customer Success Stories
Customer Success Stories
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Customer Success Stories
Explore Parcel Tracker’s full functionality
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Simplify Parcel And Mailroom Management At Scale
Try Parcel Tracker for Free
Customer Success Stories
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Used in wide spread of industries
Best Use cases for Commercial Real Estate
Used in wide spread of industries
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Try Parcel Tracker for Free
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Scale With Security in Mind
Frequently asked questions
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Yes, Parcel Tracker provides a free trial, allowing you to experience its features firsthand and evaluate how it optimizes parcel management before making a commitment.
Parcel Tracker is built for ease of use, requiring little to no training. Its intuitive interface ensures that even employees with minimal technical skills can manage parcels effortlessly.
Yes, Parcel Tracker lets you fully customize email notifications, incorporating your organization’s branding, including logos, tailored messaging, and email templates.
Yes, Parcel Tracker supports multi-department notifications, enabling a single user to receive alerts for multiple teams, offices, or divisions.
Yes, Parcel Tracker automates notifications through email, SMS, Slack, Teams, and Zapier, ensuring recipients are promptly informed when their deliveries are ready for pickup.
Parcel Tracker’s AI-driven scanning identifies name variations and common nicknames, ensuring accurate recipient matching and eliminating delivery confusion.
Yes, Parcel Tracker supports barcode-free parcel logging, using AI to extract recipient details from package labels. Additionally, the system can generate barcodes for better tracking and record-keeping within the parcel management system.
Parcel Tracker is a cloud-based solution designed for fast and seamless deployment. It requires no additional hardware, integrates easily with your existing IT infrastructure, and supports SSO, Active Directory syncing, and API integrations. Most IT teams can implement it within a few hours.
Yes, Parcel Tracker supports SSO authentication through SAML, LDAP, Active Directory, OpenID Connect, and Auth0. IT teams can also enable MFA for enhanced security, ensuring compliance with organizational access control policies.
Parcel Tracker integrates seamlessly with Active Directory, Microsoft Entra, and enterprise authentication systems. It also offers a public API and Zapier support to connect with internal mailroom, procurement, and logistics platforms.
Parcel Tracker follows ISO 27001, GDPR, and Cyber Essentials compliance, ensuring enterprise-grade security with:
- AES-256 encryption for data at rest and TLS 1.2+ encryption for data in transit.
- Role-based access control (RBAC) to manage user permissions.
- Regular third-party penetration testing and continuous security monitoring.
Parcel Tracker automatically syncs users and recipients via Active Directory and Microsoft Entra, ensuring up-to-date user records without manual input. Deleted users and recipients have all associated parcel data removed to comply with GDPR and other data protection policies.
Yes, Parcel Tracker automates the entire parcel management process by:
- Scanning parcel labels using mobile devices.
- Automatically notifying recipients via email, Slack, or SMS.
- Tracking check-in and check-out with digital signatures or photo verification.
- Archiving a complete digital record for compliance and audits.
Parcel Tracker provides real-time analytics and SLA tracking, giving IT teams visibility into:
- Parcel volumes and delivery timelines
- SLA compliance and operational efficiency
- Recipient response rates and security logs
Yes, Parcel Tracker offers customizable automation workflows for parcel arrivals, site transfers, and internal distributions. IT teams can configure triggers and actions to align with company-specific processes and security policies.
Yes, IT teams can integrate Parcel Tracker with internal mailroom systems, logistics platforms, and procurement tools using its public API. It also supports Zapier, allowing low-code integrations with thousands of enterprise applications.
Parcel Tracker is hosted on Microsoft Azure and offers region-specific hosting in the UK, US, Germany, and Canada, ensuring compliance with GDPR, CCPA, and other local data regulations.
Yes, Parcel Tracker undergoes annual third-party penetration testing and regular security audits to proactively detect and mitigate vulnerabilities. IT teams can request security documentation for compliance reviews.
Parcel Tracker supports SSO authentication, allowing users to log in using their corporate credentials. IT administrators can also reset passwords or manage user access through Active Directory integration.
Yes, Parcel Tracker uses Role-Based Access Control (RBAC), enabling IT teams to define user permissions, restrict data access, and enforce compliance policies across departments and locations.
Parcel Tracker provides a 99.95% uptime SLA, ensuring high availability and minimal disruptions to mailroom and logistics operations.
Parcel Tracker is designed for fast implementation, robust security, and seamless integration with enterprise IT systems. Key benefits include:
- Cloud-based deployment—no additional hardware required.
- Full integration with SSO, Active Directory, and automation platforms.
- ISO 27001 and GDPR compliance for data security.
- Public API and Zapier support for custom integrations.
Mailroom App:
- iPhones: SE (3rd Gen) or 12+ for optimal performance.
- Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
- Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.
Kiosk App:
- iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
- Android Phones: Pixel 6A or devices with 4GB+ RAM.
- Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.