Digital Mailroom Software

Digital Mailroom Software

Streamline your digital mailroom operations, reduce manual effort, and ensure every document and parcel is accurately tracked.

Simplify Mailroom Management At Scale

Effortless Parcel Logging

A single scan captures parcel details, matches them to the recipient, and sends instant notifications for seamless processing.
Scan-in Parcels

Seamless Document Digitization

Leverage your mobile camera to scan and digitize documents, seamlessly attaching them to parcels or mail. Recipients can instantly retrieve them through email, mobile, or web app, ensuring efficient access and streamlined digital mailroom operations.
Document Digitisation

Automated Recipient Updates

Ensure recipients stay updated with customizable notifications delivered via email, Slack, SMS, and other channels, guaranteeing timely parcel collection and a seamless digital mailroom experience.
Automated Updates

Enhanced Mailroom Security

Enhance security with digital proof of pickup, including timestamps, photo logs, and recipient signatures, minimizing lost or misdelivered items while maintaining a transparent digital mailroom audit trail.
Secure Collection

Advanced Reporting & Insights

Optimize digital mailroom performance with real-time analytics, parcel flow reports, and SLA tracking, enabling better workflow management and enhanced operational efficiency.
Analytics and Reporting

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”

Used in wide spread of industries

Healthcare
Track critical deliveries across your sites with confidence and compliance in mind.
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Manufacturing
Delight tenants and cut down parcel chaos.
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Government and Defense
Cradle to Grave: secure, auditable, and built for compliance.
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Shipping and Mail Services
Delight tenants and cut down parcel chaos.
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Explore Parcel Tracker’s full functionality

Freight Forwarding
Streamline your workflows and delight customers.
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Receipts and Deliveries Automation
Everything logged, nothing lost.
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Internal Logistics App
Track every delivery from dock to desk.
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Warehouse App
Track what’s coming in and out in real time.
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Reception App
Quick scans, instant alerts, and no more queues.
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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
Can I log parcels without barcodes?

Yes, Parcel Tracker supports barcode-free Digital Mailroom tracking, using AI to extract recipient details from labels. It can also generate barcodes for seamless scanning and efficient mail management.

What if parcel labels are incorrect or missing recipient details?

If recipient details are incomplete, Parcel Tracker’s Digital Mailroom features allow for manual data entry and advanced search tools, ensuring accurate tracking and assignment.

What if recipients use nicknames or informal names?

Parcel Tracker’s AI-enhanced Digital Mailroom system recognizes nicknames and name variations, ensuring accurate parcel assignment and reducing delivery errors.

Why is Parcel Tracker the best solution for Digital Mailroom automation?

Parcel Tracker offers AI-powered scanning, document digitalization, real-time tracking, and integrations, making it a powerful Digital Mailroom Software that enhances operational efficiency and security.

Does Parcel Tracker send automated notifications?

Yes, Parcel Tracker automates mail notifications through email, SMS, Slack, Teams, and Zapier, ensuring recipients are informed as soon as their mail or parcel is available for pickup.

How does Parcel Tracker record proof-of-collection?

The software captures digital signatures, timestamped images, and audit logs, providing a verifiable Digital Mailroom workflow that enhances security and accountability.

Can one user receive notifications for multiple recipients or departments?

Yes, Parcel Tracker’s Digital Mailroom system allows a single user to receive and manage notifications for multiple recipients, departments, or business units, streamlining communication.

Can email notifications from Parcel Tracker be customized?

Yes, automated mail notifications can be fully customized to match your company’s branding. Personalize emails with logos, messaging, and templates for a professional and cohesive communication experience.

We don’t process many parcels. Is Parcel Tracker still useful?

Absolutely. Parcel Tracker is scalable for mailrooms of any size. If your organization processes fewer than 100 parcels per month, you can use its Digital Mailroom Software for free—ideal for smaller operations.

Is Parcel Tracker easy to use for non-tech-savvy staff?

Yes, the system is designed with an intuitive Digital Mailroom interface that requires little to no training. Even teams with minimal technical experience can quickly adapt to its parcel and document management features.

What analytics and reporting does Parcel Tracker provide?

Parcel Tracker delivers detailed digital mailroom analytics, tracking mail volume, delivery times, courier performance, and pending documents. These insights help optimize workflow automation and boost efficiency.

Can I try Parcel Tracker for free?

Yes, Parcel Tracker offers a free trial, allowing you to explore its Digital Mailroom capabilities and see how it improves mail and document handling before making a commitment.

Can digitized documents be shared easily?

Yes, Parcel Tracker enables seamless document sharing via email, secure links, or direct access through the web and mobile app. This allows recipients and staff to retrieve critical documents instantly, reducing reliance on physical copies.

How can I quickly search for digitized documents?

Parcel Tracker’s intelligent search feature enables instant access to digitized documents by searching recipient names, parcel numbers, tags, or document categories—eliminating the need for manual file sorting.

Where are digitized documents stored, and how secure are they?

All scanned documents are securely stored in your digital mailroom system, ensuring easy retrieval while adhering to strict data security standards. Parcel Tracker utilizes encrypted cloud storage, preventing unauthorized access and protecting sensitive information.

How does Parcel Tracker help digitize physical documents?

Parcel Tracker’s Digital Mailroom Software allows you to scan and digitize physical documents using a mobile device. These files can be linked to parcels or mail items, eliminating paper-based processes and enhancing efficiency.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Explore Parcel Tracker’s full functionality

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Used in wide spread of industries

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