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Parcel Store
Parcel Store
Parcel Store
The ultimate solution for Parcel and Mail Stores
The all-in-one software to manage your parcel shop, mailboxes, and shipping: Scan parcels with your phone, notify clients, and collect their signatures as proof of pickup.
Streamlining parcel management of 1000s of institutions:
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Results achieved by our Mailroom solution
0%
cut down in parcel managment
0+
parcels scanned daily
0x
quicker parcel collection
Why Shipping and Parcel Shops Choose Parcel Tracker
All-in-One Mail Management
Manage everything in one place: track mailboxes, log parcels, update statuses, notify clients, and handle special requests. A single platform for complete mail control.
Free Up Your Time Supporting Customers
End constant customer inquiries about parcel statuses. Parcel Tracker sends automatic notifications, keeping clients informed and reducing your workload.
Boost Customer Satisfaction & Retention
Lost parcels and delays frustrate customers. A smooth, organized system improves service, reduces complaints, and keeps customers coming back.
Proof of Delivery & Shipment
Disputes waste time and hurt your reputation. Parcel Tracker logs timestamps, signatures, and photos: giving you rock-solid proof of every delivery.
Why Shipping and Parcel Shops Choose Parcel Tracker
All-in-One Mail Management
Manage everything in one place: track mailboxes, log parcels, update statuses, notify clients, and handle special requests. A single platform for complete mail control.
Free Up Your Time Supporting Customers
End constant customer inquiries about parcel statuses. Parcel Tracker sends automatic notifications, keeping clients informed and reducing your workload.
Boost Customer Satisfaction & Retention
Lost parcels and delays frustrate customers. A smooth, organized system improves service, reduces complaints, and keeps customers coming back.
Proof of Delivery & Shipment
Disputes waste time and hurt your reputation. Parcel Tracker logs timestamps, signatures, and photos: giving you rock-solid proof of every delivery.
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
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“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
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745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
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“Parcel Tracker allows us to just scan packages and know that we don't have to track everyone down."
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
“Parcel Tracker allows us to just scan packages and know that we don't have to track everyone down."
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
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“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
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“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈750
hours annual time savings
≈5.2x
faster collections
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"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈750
hours annual time savings
≈5.2x
faster collections
"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
hours annual time savings
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“Parcel Tracker is reliable and very user-friendly. The team loves using it.”
.svg)
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
parcels scanned daily
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
hours annual time savings
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
50-150
parcels scanned daily
≈4.3x
faster collection
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“What was once a laborious manual task that took an inordinate amount of time is now a quick, streamlined process.”
100+
parcels scanned daily
2.6x
faster parcel management
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“The time that we’ve saved from implementing Parcel Tracker has been put straight back into the services we deliver.”
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
100+
parcels scanned daily
≈1494
parcels scanned daily
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“Parcel Tracker saved the staff a lot of time to focus on what matters most: The resident experience.”
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Loved by the Best
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
Number One Rated
Parcel Management Software
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
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Ease of Use
Simple and intuitive product for non-tech users
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Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8
Loved by the Best
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
50-150
parcels scanned daily
≈4.3x
faster collection
“What was once a laborious manual task that took an inordinate amount of time is now a quick, streamlined process.”
Number One Rated
Parcel Management Software
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
Ease of Use
Simple and intuitive product for non-tech users
Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
.svg){kind=logo}
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
.svg)
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1460
hours per year
.svg)
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
Designed for the Challenges of Shipping and Parcel Stores
Parcel Management Made Simple
Seamlessly log parcels as they arrive, notify customers instantly, and collect signatures at pickup. Ensure every package is accounted for with an easy, efficient process.
Learn More
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Track Customer Requests
Customers can request services like scanning, holding, or forwarding mail. Parcel Tracker records every request via notification emails, keeping everything organized for quick action.
Learn More
Customizable Notifications
Personalize tracking updates and notifications with your company’s branding. Strengthen your identity while enhancing customer communication and experience.
Learn More
Branded Customer Website
Give customers a seamless self-service experience with a branded portal. They can track shipments, submit custom requests, and manage their mailbox—all in one place.
Learn More
Advanced Reporting and Analytics
Gain valuable insights into parcel trends and store efficiency. Track volume, optimize processes, and make data-driven decisions to improve operations.
Learn More
Why Shipping and Parcel Shops Choose Parcel Tracker
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Try Parcel Tracker for Free
Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
.svg){kind=logo}
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
.svg){kind=logo}
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
.svg){kind=logo}
Used in wide spread of industries
Best Use cases for Commercial Real Estate
Used in wide spread of industries
Best Use Cases for Shipping and Parcel Stores
Freight Forwarding
Streamline your workflows and delight customers.
Learn More
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Digital Mailroom Software
Learn More
Mailroom App
Your daily workhorse for parcel check-in and check-out.
Learn More
Try Parcel Tracker for Free
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14-day free trial, no card required
Free plan always available for up to 100 parcels a month
Switch plans anytime
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Scale With Security in Mind
Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
How does Parcel Tracker simplify parcel store operations?
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Parcel Tracker automates logging and tracking, cutting down manual work and saving up to 90% of processing time for parcel stores handling high package volumes.
Can Parcel Tracker process packages with missing recipient details?
Yes, Parcel Tracker intelligently matches shipments to the correct customer, even when delivery labels are incomplete or unclear.
Is Parcel Tracker scalable for parcel stores with multiple locations?
Absolutely. Parcel Tracker supports multi-store management, allowing business owners to oversee parcel processing across multiple branches from one dashboard.
Can notifications be tailored to match my store’s branding?
Yes, Parcel Tracker enables branded notifications, allowing parcel store owners to personalize alerts with their logo, colors, and custom messaging.
Does Parcel Tracker integrate with parcel store management systems?
Yes, Parcel Tracker seamlessly connects with various store management platforms, ensuring smooth operations and better customer service.
How does Parcel Tracker enhance security in parcel stores?
Parcel Tracker safeguards shipments with encrypted records, GDPR compliance, and controlled access, ensuring only the intended recipients collect their packages.
How does Parcel Tracker improve efficiency in parcel stores?
It centralizes parcel tracking, logging, and notifications, allowing staff to quickly process shipments and reduce wait times for customers.
Can Parcel Tracker handle high package volumes in busy parcel stores?
Yes, Parcel Tracker is built for high-traffic locations, supporting bulk logging, batch processing, and instant customer notifications to streamline operations.
How does Parcel Tracker prevent misplaced parcels in storage areas?
Every package is logged with timestamps, customer details, and proof of pickup, ensuring complete visibility and eliminating lost shipments.
What features help reduce clutter in parcel stores?
Automated pickup reminders and real-time status updates ensure customers collect their packages promptly, keeping your store organized and efficient.
Does Parcel Tracker provide insights to optimize store performance?
Yes, Parcel Tracker offers advanced analytics, helping parcel store owners track delivery trends, monitor pickup rates, and improve overall efficiency.
What devices are compatible with Parcel Tracker?
Mailroom App: -iPhone:Recommended: iPhone SE (3rd Gen) or iPhone 12+ for fast, reliable scanning, Android Phones: Minimum: Pixel 6A (6GB RAM, 2.8 GHz). Recommended: Pixel 7 or other flagship devices from the last two years. -Tablets: Not ideal due to their size and slower performance, but a OnePlus Pad can be used if necessary. Kiosk App: - iPhone: Minimum: iPhone 8 or SE (2nd Gen). Recommended: iPhone SE (3rd Gen) or iPhone 12-14. - Android Phones: Pixel 6A or devices with at least 4GB of RAM. - Tablets: Any iPad from the last five years running iPadOS 11+ or newer Android tablets with 3GB+ RAM.
Start using parcel tracker For free
After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!