Mailroom Automation Software

Mailroom Automation Software

Automate the mailroom management process, save time for your teams and make sure no document or package is ever lost!

Simplify Mailroom Management At Scale

Effortless Parcel Logging

Quickly log parcels with Parcel Tracker’s mailroom automation software. A single scan records the parcel, identifies the recipient, and triggers instant notifications.
Scan-in Parcels

Seamless Document Digitization

Use a mobile camera to scan and digitize documents, linking them to parcels or mail. Recipients can access them instantly via email, mobile, or web app.
Document Digitization

Create custom flows

Parcel Tracker adapts seamlessly to any workflow—from basic deliver-and-collect tasks to complex, multi-site parcel movements with advanced automations. It keeps everything streamlined without cluttering the system.

Automated Recipient Updates

Keep recipients informed with customizable notifications sent via email, Slack, SMS, and more: ensuring timely parcel collection.
Custom Notifications

Enhanced Mailroom Security

Ensure secure handling with digital proof of pickup, timestamps, photo logs, and recipient signatures, reducing lost or misdelivered items while maintaining a clear audit trail.
Secure Collection

Advanced Reporting & Insights

Monitor mailroom efficiency with real-time analytics, parcel flow reports, and SLA tracking to improve workflows and operational performance.
Analytics and Reporting

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“

Used in wide spread of industries

Office/Commercial
Modernize mail and parcel handling for workplaces.
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University/Higher Education
Serve faculty and students with full visibility.
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Government and Defense
Cradle to Grave: secure, auditable, and built for compliance.
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Shipping and Mail Services
Delight tenants and cut down parcel chaos.
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Explore Parcel Tracker’s full functionality

Freight Forwarding
Streamline your workflows and delight customers.
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Receipts and Deliveries Automation
Everything logged, nothing lost.
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Internal Logistics App
Track every delivery from dock to desk.
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Warehouse App
Track what’s coming in and out in real time.
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Reception App
Quick scans, instant alerts, and no more queues.
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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
Can I log parcels without barcodes?

Yes, Parcel Tracker supports barcode-free mailroom automation, using AI to extract recipient details from labels. The system can also generate barcodes for seamless tracking and efficient mail management.

What if parcel labels are incorrect or missing recipient details?

If recipient details are incomplete, Parcel Tracker’s mailroom automation tools allow for manual data entry and advanced search functions to accurately log and track items.

What if recipients use nicknames or informal names?

Parcel Tracker’s intelligent mailroom automation system recognizes nicknames and variations through OCR and AI, ensuring parcels are accurately assigned and reducing misdelivery risks.

Why is Parcel Tracker the best solution for mailroom automation?

Parcel Tracker stands out with its AI-powered scanning, seamless digitalization, real-time tracking, and integrations, making it the ultimate mailroom automation software for organizations looking to enhance efficiency and security.

Does Parcel Tracker send automated notifications?

Yes, Parcel Tracker automates mailroom notifications across multiple channels, including email, SMS, Slack, Teams, and Zapier, ensuring recipients stay informed as soon as their parcel is ready for pickup.

How does Parcel Tracker record proof-of-collection?

The software captures digital signatures, timestamped images, and audit logs, creating a transparent and verifiable mailroom automation workflow that ensures accountability for every parcel.

Can one user receive notifications for multiple recipients or departments?

Yes, Parcel Tracker’s mailroom automation system allows a single user to receive and manage notifications for multiple recipients, departments, or even different business units.

Can email notifications from Parcel Tracker be customized?

Yes, automated mailroom notifications can be fully customized to align with your company’s branding. Personalize emails with logos, messaging, and templates to maintain a professional and seamless communication experience.

We don’t process many parcels. Is Parcel Tracker still useful?

Absolutely. Parcel Tracker is scalable, making it suitable for mailrooms of any size. If your organization processes fewer than 100 parcels monthly, you can access its mailroom automation features for free—perfect for smaller operations.

Is Parcel Tracker easy to use for non-tech-savvy staff?

Yes, the system is designed with intuitive mailroom automation software that requires minimal training. Even staff with limited technical experience can easily manage parcels, documents, and notifications.

What analytics and reporting does Parcel Tracker provide?

Parcel Tracker provides detailed mailroom analytics, tracking parcel volumes, delivery times, courier performance, and outstanding items. These insights help optimize mailroom automation workflows and improve overall efficiency.

Can I try Parcel Tracker for free?

Yes, Parcel Tracker offers a free trial, allowing you to experience its mailroom automation capabilities and see how it improves parcel and document tracking before making a commitment.

Can digitized documents be shared easily?

Yes, Parcel Tracker enables seamless document sharing via email, secure links, or direct access through the web and mobile app. Staff and recipients can view or download important files anytime, streamlining communication and reducing the need for physical copies.

How can I quickly search for digitized documents?

Parcel Tracker’s advanced search function allows users to retrieve digitized documents instantly by searching recipient names, parcel numbers, tags, or document types. This ensures fast and efficient access without sifting through physical files.

Where are digitized documents stored, and how secure are they?

All scanned documents are securely stored in your account, ensuring easy access while maintaining compliance with data security regulations. Parcel Tracker uses encrypted cloud storage, preventing unauthorized access and safeguarding sensitive information.

How does Parcel Tracker help digitize physical documents?

Parcel Tracker’s mailroom automation software allows you to scan and digitize physical documents using a mobile camera. These documents can be linked to specific parcels or mail items, eliminating the need for manual paperwork and improving efficiency.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Explore Parcel Tracker’s full functionality

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Used in wide spread of industries

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