Parcel Forwarding

Parcel Forwarding Software to accelerate your growth

Everything you need to manage your freight forwarding company and provide the best experience to customers in one place

Simplify Parcel Forwarding

Parcel Forwarding Made Simple

Seamlessly log incoming parcels at your consolidation warehouse using the AI powered scanning and track their transfer to the final destination using. Keep recipients informed with automated notifications at every step of movement, reducing support inquiries—no extra hardware or complex installation required.
Scan-in Parcel

Branded Freight Tracking Portal

Elevate your parcel forwarding service with a custom-branded tracking portal, allowing customers to monitor their shipments in real-time. Clear tracking updates reduce delivery concerns, lower customer service inquiries, and improve operational efficiency.

Customizable Notifications

Ensure all communications reflect your company’s identity by customizing parcel tracking updates and notifications. Strengthen brand recognition while enhancing the customer experience: helping you stand out in the parcel forwarding industry.
Custom Notifications

Simplified Customs Duties

Customers can easily declare package contents and values, with automated customs duty calculations tailored to the shipment’s destination. View and manage all customs duty updates in one place, ensuring smooth, hassle-free compliance.

Effortless Invoicing

Automatically generate customs-compliant invoices, factoring in parcel weight, duties, and other shipment details. Simplify transactions with automated card payments or manually mark invoices as paid in cash—keeping parcel forwarding operations efficient.

Branded Freight Management App

Differentiate your parcel forwarding business with a custom-branded mobile app, allowing customers to track deliveries, declare customs, and make payments—all within a seamless and intuitive interface.

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1494
annual time savings
“Parcel Tracker saved the staff a lot of time to focus on what matters most: The resident experience.”

Used in wide spread of industries

Freight Forwarding
Log, track and collect parcels with ease across warehouses.
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Warehouse
Simplify goods-in and track everything downstream.
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Retail
Keep returns and deliveries moving without delays.
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Shipping and Mail Services
Track critical deliveries across your sites with confidence and compliance in mind.
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Explore Parcel Tracker’s full functionality

Receipts and Deliveries Automation
Everything logged, nothing lost.
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Internal Logistics App
Track every delivery from dock to desk.
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Warehouse App
Track what’s coming in and out in real time.
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Reception App
Quick scans, instant alerts, and no more queues.
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Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
Can Parcel Tracker log shipments without barcodes?

Yes, the system allows non-barcode shipments by extracting recipient details using AI-driven label scanning. It can also generate barcodes for improved tracking within the parcel forwarding software.

What if a shipment has incorrect or missing recipient details?

Parcel Tracker enables manual parcel processing, with advanced search and tagging options to correctly assign and track mislabeled items.

What happens if shipment labels contain abbreviations or nicknames?

Parcel Tracker’s AI-enhanced scanning detects and recognizes variations in recipient names, ensuring accurate parcel logging and tracking.

Why is Parcel Tracker the best software for parcel forwarding?

Parcel Tracker excels with its user-friendly design, AI-powered scanning, real-time tracking, and seamless integrations, making it a top choice for parcel forwarding operations of any scale.

Does Parcel Tracker send automatic parcel forwarding updates?

Yes, Parcel Tracker automates shipment notifications via email, SMS, Slack, Teams, and Zapier, keeping recipients informed about their parcel’s status.

How does Parcel Tracker record proof-of-delivery?

The system logs proof-of-delivery through digital signatures, timestamped images, and detailed audit logs, providing a transparent shipment record.

How does contactless proof-of-delivery work for parcel forwarding?

Parcel Tracker supports contactless parcel handovers, allowing recipients to confirm deliveries through QR codes or secure email links—eliminating the need for direct interaction.

Can email notifications be customized for parcel forwarding updates?

Yes, you can personalize email alerts with your company’s branding, including logos, custom messages, and email templates to enhance your customer experience.

We handle a low volume of shipments. Is Parcel Tracker still useful?

Absolutely. Parcel Tracker scales with your needs. If you process fewer than 100 shipments per month, you can use its parcel forwarding features for free—perfect for smaller operations.

Is Parcel Tracker easy for non-technical logistics teams to use?

Yes, Parcel Tracker is designed for simplicity. Its intuitive interface requires minimal training, allowing logistics staff to manage shipments effortlessly.

What reporting and analytics does Parcel Tracker offer for parcel forwarding?

Parcel Tracker provides in-depth analytics, tracking parcel volumes, transit times, carrier performance, and pending deliveries. These insights help optimize parcel forwarding business.

Can I try Parcel Tracker’s parcel forwarding software for free?

Yes, Parcel Tracker provides a free trial so you can explore its parcel forwarding features before making a commitment.

How does the software monitor parcel transfers across multiple locations?

Parcel Tracker ensures end-to-end tracking from the origin warehouse to the destination hub:

  1. Register the parcel at the initial warehouse upon arrival.
  2. Scan the parcel when transferring it to the next location.
  3. Log the parcel when it arrives at the destination warehouse.
  4. Recipients collect shipments using QR codes and digital signatures, verifying successful delivery.

This process maintains full visibility and accountability throughout the parcel forwarding process.

Can I consolidate multiple parcels into one shipment?

Yes, you can assign tags to parcels, grouping them into a single container for easier tracking and streamlined parcel forwarding.

Can customers track their parcel forwarding status?

Yes, customers can monitor their shipments via email alerts or by logging into the mobile or web app, where they receive real-time updates on their parcel’s journey.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Explore Parcel Tracker’s full functionality

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Used in wide spread of industries

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