Package Management and Delivery Tracking for Labs







Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Loved by the Best
Parcel Management Software
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Loved by the Best
Parcel Management Software
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Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Designed for the Challenges of Healthcare




Why Hospitals and Clinics choose Parcel Tracker
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Customer Success Stories

Used in wide spread of industries
Best Use cases for Commercial Real Estate
Used in wide spread of industries
Best Use Cases for Healthcare
Try Parcel Tracker for Free
Scale With Security in Mind
Frequently asked questions
Parcel Tracker aligns with healthcare industry receiving protocols, ensuring secure, efficient, and accurate parcel management:
- CPARS Receiving Process – Verifies shipments from authorized suppliers while maintaining strict compliance with healthcare standards.
- Bulk Receiving – Uses AI-powered scanning and barcode recognition to streamline large shipments, minimizing manual effort.
- Blind Receiving – Logs and tracks medical parcels without prior shipping data, providing real-time status updates for unregistered deliveries.
Yes, Parcel Tracker is built for high-security healthcare environments, offering:
- Role-based access controls to limit parcel visibility to authorized medical personnel.
- Encrypted data logs and storage to protect sensitive medical shipments and patient information.
- Secure proof-of-receipt options, including digital signatures, ID authentication, and photo verification, ensuring proper chain of custody.
Parcel Tracker provides secure and flexible hosting solutions to meet healthcare data residency and cybersecurity requirements:
- Hosting available in the UK, US, Germany, and Canada for regulatory compliance.
- Dedicated single-tenanted hosting for enhanced data isolation and security assurance.
- Microsoft Azure-backed infrastructure with 99.95% uptime, disaster recovery, and advanced threat protection.
Parcel Tracker complies with strict healthcare security standards, ensuring data protection, controlled access, and operational resilience:
- ISO27001 certification for secure healthcare information management.
- Cyber Essentials certification for strong cybersecurity defenses against threats.
- Annual penetration testing to address potential security vulnerabilities proactively.
Parcel Tracker enables secure and seamless integration with hospital networks and existing medical logistics systems, including:
- Microsoft Entra (Active Directory) for secure authentication and role-based access.
- API connectivity to sync with procurement, inventory, and medical supply chain systems.
- Single Sign-On (SSO) support to ensure secure and convenient staff access.
Parcel Tracker ensures full visibility and accountability for healthcare shipments through:
- End-to-end tracking across multiple hospital locations and delivery checkpoints.
- Digital signatures, QR code verification, and ID-based authentication for secure proof of receipt.
- Photo documentation and timestamped logs to maintain a verified chain of custody.
Parcel Tracker adheres to healthcare sector regulations, ensuring secure handling of medical data and shipments:
- GDPR and ISO27001 security frameworks for sensitive patient and medical logistics data.
- Customizable hosting solutions to align with regional and international healthcare compliance.
- Encrypted storage, real-time audit logs, and strict network security to prevent breaches.
Yes, Parcel Tracker is designed for large healthcare networks and multi-site hospital logistics, allowing:
- Centralized tracking of parcels moving between hospitals, clinics, and medical departments.
- Granular user permissions to restrict or delegate parcel access based on staff roles and security levels.
- Scalability for high-volume hospital mailrooms and distribution centers with automated tracking and reporting.
Yes, Parcel Tracker complies with relevant purchasing guidelines, including Cyber Essentials and GDPR. However, regulations such as MHRA (UK) and FDA (US) do not apply in this case due to the nature of the software.
Parcel Tracker has been a trusted solution for medical logistics for nearly a decade, serving:
- Hospitals, research institutions, and pharmaceutical companies needing secure parcel tracking.
- Healthcare supply chains managing critical shipments like medication, lab samples, and medical devices.
- Multi-site hospital networks requiring fast, compliant, and secure internal logistics management.
Yes, Parcel Tracker provides comprehensive training and dedicated support, including:
- Onboarding and setup assistance for hospital logistics teams.
- 24/7 technical support to resolve issues in high-priority healthcare environments.
- Detailed guides and knowledge base to ensure smooth adoption across departments.
Yes, Parcel Tracker guarantees high availability, fast response times, and reliable performance through its SLA:
- 99.95% uptime backed by Microsoft Azure’s secure infrastructure.
- Defined response times for urgent support and system incidents.
- Custom SLAs available for hospitals and healthcare facilities with specialized requirements.
Mailroom App:iPhones: SE (3rd Gen) or 12+ for optimal performance.• Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).• Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.Kiosk App:• iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.• Android Phones: Pixel 6A or devices with 4GB+ RAM.• Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.