Parcel Rooms for Simplified Deliveries

How Parcel Tracker Mailroom works
Empower Site Staff And Residents with Self Service Parcel Rooms

Staffless Parcel Rooms

Self-Service Parcel Collections

Streamline Parcel Operations
Automate Recipient Notifications
Enhance Mailroom Security
Actionable Insights & Reporting
Try Parcel Tracker for Free
Customer Success Stories
Used in wide spread of industries
Explore Parcel Tracker’s full functionality





Scale With Security in Mind
Frequently asked questions
Parcel Tracker can log barcode-free parcels using AI to extract recipient details from labels. The system can also generate barcodes for better tracking and retrieval.
If a parcel label is incomplete or incorrect, staff can manually assign it to the right recipient. The system’s powerful search and tagging tools help track and identify parcels easily.
Parcel Tracker’s AI-powered recognition system detects name variations, ensuring packages are correctly assigned even if the name is misspelled or abbreviated.
Parcel Tracker is built for efficiency, offering AI-powered scanning, seamless integrations, and a scalable design. It simplifies parcel tracking, reduces staff workload, and enhances recipient satisfaction.
Yes! Parcel Tracker keeps recipients informed with automated alerts via email, SMS, Slack, Teams, and other integrations, ensuring parcels are picked up promptly.
The system captures digital signatures, timestamped images, and detailed logs for each pickup, creating a secure audit trail to track every parcel from arrival to collection.
Parcel Tracker enables secure, touch-free pickups. Recipients scan their QR code at a self-service kiosk or use a unique link from their email to confirm collection—no staff interaction required.
Parcel Tracker provides a real-time dashboard displaying collected and outstanding parcels, giving full visibility into package movements and recipient activity.
Yes, Parcel Tracker supports shared notifications, allowing one tenant to receive access to parcels of their spouse or children if needed.
Yes! Parcel Tracker allows you to personalize notifications with your branding, including logos, messaging, and email templates, ensuring a consistent and professional communication experience.
Absolutely! Whether your parcel room processes a few packages or hundreds each month, Parcel Tracker scales to fit your needs. Locations handling fewer than 100 parcels per month can even use it for free.
Parcel Tracker is designed for ease of use. Its intuitive interface allows staff to log and manage parcels with minimal training, ensuring smooth operations even for those unfamiliar with digital systems.
Parcel Tracker delivers comprehensive insights into parcel room activity, including package volumes, pickup times, courier trends, and uncollected items. These reports help improve efficiency and optimize space management.
Yes! Parcel Tracker offers a free trial, allowing you to explore how it streamlines parcel room operations before committing to a subscription.
Parcel Tracker enhances security with controlled access via QR codes, surveillance integration, and a digital audit trail. Every parcel interaction is recorded, ensuring accountability and reducing the risk of unauthorized access or theft.
Parcel Tracker logs every package upon arrival, assigns it to a recipient, and tracks its location within the parcel room. The system also provides a full audit trail, including timestamps, photos, and recipient notifications, reducing the risk of lost or misplaced parcels.
Yes! Parcel Tracker can integrate with access control systems, allowing recipients to unlock parcel rooms using their QR code. This ensures only authorized individuals can access stored parcels.
Site staff at reception use the Parcel Tracker application to log each package upon arrival. Once recorded, they store the parcels securely in the parcel room. Recipients are then notified and can collect their parcels through a self-service process using their QR code.
Mailroom App:
- iPhones: SE (3rd Gen) or 12+ for optimal performance.
- Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
- Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.
Kiosk App:
- iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
- Android Phones: Pixel 6A or devices with 4GB+ RAM.
- Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.