Parcels Made Easy for Receptions
How Parcel Tracker Mailroom works
Simplify Parcel Handling at reception
Reduce Parcel Logging Time by 70%
Declutter the Reception with Automated Reminders

Branded Recipient Notifications

Enhance Parcel Collection Security
Never Lose a Parcel
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Customer Success Stories
Used in wide spread of industries
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Scale With Security in Mind
Frequently asked questions
Parcel Tracker can log barcode-free deliveries by extracting recipient details from package labels using AI-powered text recognition. It also allows barcodes to be generated for easier tracking within reception workflows.
If recipient details are incomplete, Parcel Tracker allows manual logging and recipient assignment. Advanced search and tagging features help reception teams efficiently track and allocate parcels.
Parcel Tracker’s AI-powered name recognition adapts to nicknames and common name variations, ensuring accurate recipient matching for all reception parcel deliveries.
Parcel Tracker stands out with how simple it is to use, and how quickly it can be implemented.
Yes, Parcel Tracker automates parcel notifications once the reception team scan the items in, sending instant alerts via email, SMS, Slack, Teams, or Zapier, ensuring recipients are notified the moment their parcel arrives at reception.
Parcel Tracker records proof-of-collection through digital signatures, timestamped photos, and secure audit logs, creating a comprehensive tracking system for reception parcel handovers.
Parcel Tracker enables contactless pickup confirmations using QR codes or secure email links, allowing recipients to confirm their parcel collection without physical interaction—ensuring a safe and efficient reception process.
Yes, Parcel Tracker provides a real-time dashboard displaying collected, pending, and overdue parcels, giving your reception team complete visibility over all incoming deliveries and recipient statuses.
Yes, Parcel Tracker supports multi-department and multi-location reception parcel management, allowing a single receptionist to track and manage parcel notifications for multiple teams, business units, or offices from one dashboard.
Absolutely. Parcel Tracker allows customized parcel notifications with your company’s branding, including logos, personalized messages, and tailored email templates, ensuring a professional and seamless experience for recipients.
Yes, Parcel Tracker is scalable and works for reception areas of all sizes. If your front-of-house team processes fewer than 100 deliveries per month, you can use the software for free—making it a practical solution for smaller offices and businesses.
Parcel Tracker is designed for seamless reception parcel management, with an intuitive interface that requires minimal training. Even non-technical reception staff can quickly adapt and efficiently track, log, and notify recipients about incoming parcels.
Parcel Tracker provides detailed insights into reception parcel workflows, including package volumes, collection times, courier trends, and unclaimed deliveries. These reports help reception teams improve efficiency and ensure smooth front-desk parcel management.
Yes, Parcel Tracker offers a free trial, allowing your reception team to explore its features and see how it simplifies parcel handling and visitor deliveries before committing.
Mailroom App:
- iPhones: SE (3rd Gen) or 12+ for optimal performance.
- Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
- Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.
Kiosk App:
- iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
- Android Phones: Pixel 6A or devices with 4GB+ RAM.
- Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.