Reception App

Parcels Made Easy for Receptions

Streamline parcel handling at your front desk and reception. Check in deliveries, notify recipients, and log collections effortlessly with just one tap.

Simplify Parcel Handling at reception

Reduce Parcel Logging Time by 70%

Speed up reception parcel management with Parcel Tracker. With a single scan, the system logs the parcel, matches it to the recipient, and sends an instant collection notification, reducing manual workload and improving efficiency.
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Declutter the Reception with Automated Reminders

Keep your reception area organized with automatic parcel reminders. When a package remains uncollected, Parcel Tracker automatically notifies recipients, ensuring timely pickups and a clutter-free workspace.
Automated Reminders

Branded Recipient Notifications

Eliminate the need for manual follow-ups. Parcel Tracker automatically sends real-time, customizable alerts via email, Slack, SMS, and other channels, ensuring recipients collect their parcels promptly.
Custom Notifications

Enhance Parcel Collection Security

Ensure a secure and trackable collection process. Parcel Tracker provides end-to-end tracking with digital proof of pickup, timestamped photo logs, and recipient signatures. Prevent lost or misdelivered parcels while protecting your staff.
Secure Collections

Never Lose a Parcel

Ditch the paper-based process and switch to a fully searchable digital log for all incoming items. Capture images, signatures, timestamps, and more; ensuring every parcel is accurately tracked and easily retrievable when needed. Never lose sight of a package again.
Digital Delivery Log

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
2.6x
faster parcel management
“The time that we’ve saved from implementing Parcel Tracker has been put straight back into the services we deliver.”
≈750
hours annual time savings
≈5.2x
faster collections
"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“

Used in wide spread of industries

Office/Commercial
Modernize mail and parcel handling for workplaces.
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Hospitality
Delight guests with fast, secure parcel handling
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Residential Buildings
Delight tenants and cut down parcel chaos.
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Condominium
Help your team manage parcels, not get buried under them.
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Explore Parcel Tracker’s full functionality

Freight Forwarding
Streamline your workflows and delight customers.
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Receipts and Deliveries Automation
Everything logged, nothing lost.
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Internal Logistics App
Track every delivery from dock to desk.
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Warehouse App
Track what’s coming in and out in real time.
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Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
How does Parcel Tracker handle parcels without barcodes?

Parcel Tracker can log barcode-free deliveries by extracting recipient details from package labels using AI-powered text recognition. It also allows barcodes to be generated for easier tracking within reception workflows.

What if a parcel arrives at reception with missing or incorrect recipient details?

If recipient details are incomplete, Parcel Tracker allows manual logging and recipient assignment. Advanced search and tagging features help reception teams efficiently track and allocate parcels.

What happens if recipients use nicknames or informal names when receiving parcels?

Parcel Tracker’s AI-powered name recognition adapts to nicknames and common name variations, ensuring accurate recipient matching for all reception parcel deliveries.

Why is Parcel Tracker the best solution for reception parcel management?

Parcel Tracker stands out with how simple it is to use, and how quickly it can be implemented.

Does Parcel Tracker send automated updates for parcel arrivals at reception?

Yes, Parcel Tracker automates parcel notifications once the reception team scan the items in, sending instant alerts via email, SMS, Slack, Teams, or Zapier, ensuring recipients are notified the moment their parcel arrives at reception.

How does Parcel Tracker verify proof-of-collection at reception?

Parcel Tracker records proof-of-collection through digital signatures, timestamped photos, and secure audit logs, creating a comprehensive tracking system for reception parcel handovers.

How does contactless proof-of-collection work for reception deliveries?

Parcel Tracker enables contactless pickup confirmations using QR codes or secure email links, allowing recipients to confirm their parcel collection without physical interaction—ensuring a safe and efficient reception process.

Can I track which parcels have been collected and which are still pending at reception?

Yes, Parcel Tracker provides a real-time dashboard displaying collected, pending, and overdue parcels, giving your reception team complete visibility over all incoming deliveries and recipient statuses.

Can one receptionist receive parcel notifications for multiple departments or offices?

Yes, Parcel Tracker supports multi-department and multi-location reception parcel management, allowing a single receptionist to track and manage parcel notifications for multiple teams, business units, or offices from one dashboard.

Can notifications from Parcel Tracker be customized for reception parcel tracking?

Absolutely. Parcel Tracker allows customized parcel notifications with your company’s branding, including logos, personalized messages, and tailored email templates, ensuring a professional and seamless experience for recipients.

We don’t receive many parcels at reception. Is Parcel Tracker still useful?

Yes, Parcel Tracker is scalable and works for reception areas of all sizes. If your front-of-house team processes fewer than 100 deliveries per month, you can use the software for free—making it a practical solution for smaller offices and businesses.

Our front-of-house team isn’t tech-savvy. How easy is Parcel Tracker to use?

Parcel Tracker is designed for seamless reception parcel management, with an intuitive interface that requires minimal training. Even non-technical reception staff can quickly adapt and efficiently track, log, and notify recipients about incoming parcels.

What type of analytics and reporting does Parcel Tracker provide for reception parcel management?

Parcel Tracker provides detailed insights into reception parcel workflows, including package volumes, collection times, courier trends, and unclaimed deliveries. These reports help reception teams improve efficiency and ensure smooth front-desk parcel management.

Can I try Parcel Tracker for reception parcel management for free?

Yes, Parcel Tracker offers a free trial, allowing your reception team to explore its features and see how it simplifies parcel handling and visitor deliveries before committing.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Explore Parcel Tracker’s full functionality

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Used in wide spread of industries

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