Enterprise-Grade Security for World-Class Clients

Q: How does Parcel Tracker protect my data?

We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit. We enforce role-based access control (RBAC), provide audit logs, and implement continuous monitoring to detect and mitigate security threats.

Q: What encryption methods does Parcel Tracker use?

We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit.

Q: What happens to my data if I stop using Parcel Tracker?

Upon termination, your data is securely deleted within 30 days, following GDPR-aligned retention policies. We can provide a data export before deletion upon request.

From Fortune 500 companies to top universities, we safeguard sensitive data with cutting-edge security measures and compliance standards.

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Privacy & GDPR

Parcel Tracker is fully compliant with the General Data Protection Regulation (GDPR), ensuring your data is handled with the highest privacy standards.

ISO 27001 & Cyber Essentials

We adhere to the highest security standards, holding ISO 27001 certification and Cyber Essentials accreditation to protect your data and ensure regulatory compliance.

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Pentesting & Third-Party Audits

Parcel Tracker undergoes annual external CREST Certified penetration testing and independent third-party security audits to maintain a robust security posture.

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Trusted by Leading Mailroom & Logistics Teams

Relied on by top universities, enterprise mailrooms, governments and property management teams worldwide to streamline parcel operations securely.

Security

End-to-End Encryption

All data is encrypted both at rest (AES-256) and in transit (TLS 1.2+), ensuring your sensitive information remains protected from unauthorized access and breaches.

Localized Hosting for Compliance

We offer region-specific hosting in the UK, US, Germany, and Canada, allowing you to meet GDPR, CCPA, and other local data protection regulations by keeping your data within compliant jurisdictions.

Single-Tenant Deployments for Government & Enterprise

For organizations requiring enhanced security and strict compliance, we provide dedicated, single-tenant server deployments, ensuring full data isolation and control over infrastructure.

99.95% Uptime Guarantee

Reliability you can trust—our infrastructure is built for high availability, with a 99.95% uptime SLA to ensure your mailroom operations run smoothly without disruption.

Secure Access & Authentication

We support SAML and OpenID Connect SSO, allowing seamless and secure login. Role-Based Access Control (RBAC) ensures users only access the data and features relevant to their permissions.

Request Parcel Tracker Security Certificates

Need proof of compliance? Contact our support team to request Penetration Testing reports, System Architecture details, ISO 27001 certification, and other security documents to meet your compliance requirements.

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Frequently asked questions

How does Parcel Tracker protect my data?

We use TDE encryption for data at rest and TLS 1.2+ for data in transit. We enforce role-based access control (RBAC), provide audit logs, and implement continuous monitoring to detect and mitigate security threats.

Where is my data stored, and do you offer localized hosting?

We host data on Microsoft Azure, with region-specific options in the UK, US, Germany, and Canada to meet local compliance requirements such as GDPR.

Is Parcel Tracker GDPR and ISO 27001 compliant?

Yes, Parcel Tracker is fully GDPR compliant and holds ISO 27001 certification.

Do you conduct regular security audits and penetration testing?

Yes, we conduct regular third-party penetration tests and internal security audits to proactively identify and mitigate vulnerabilities.

Does Parcel Tracker offer single-tenant servers for government and enterprise clients?

We primarily offer a multi-tenant SaaS solution, but we can provide dedicated, single-tenant deployments for enterprises and government organizations upon request.

What encryption methods does Parcel Tracker use?

We use TDE encryption for data at rest and TLS 1.2+ for data in transit.

What is Parcel Tracker’s uptime guarantee?

We provide a 99.9% uptime SLA, ensuring high availability and minimal disruption to your operations.

Does Parcel Tracker have a bug bounty program?

We do not have a public bug bounty program but welcome responsible disclosure of security vulnerabilities.

How can I request security reports or compliance certificates?

You can request security reports and compliance documentation by contacting our team at support@parceltracker.com.

What happens to my data if I stop using Parcel Tracker?

Upon termination, your data is securely deleted within the retention period you specified. We can provide a data export before deletion upon request.

Request Certificate

we safeguard sensitive data with cutting-edge security measures and compliance standards

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