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Enterprise-Grade Security for World-Class Clients
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Trusted by Leading Mailroom & Logistics Teams
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Security
Request Parcel Tracker Security Certificates
Frequently asked questions
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We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit. We enforce role-based access control (RBAC), provide audit logs, and implement continuous monitoring to detect and mitigate security threats.
We host data on Microsoft Azure, with region-specific options in the UK, US, Germany, and Canada to meet local compliance requirements such as GDPR.
Yes, Parcel Tracker is fully GDPR compliant and holds ISO 27001 certification.
Yes, we conduct regular third-party penetration tests and internal security audits to proactively identify and mitigate vulnerabilities.
We primarily offer a multi-tenant SaaS solution, but we can provide dedicated, single-tenant deployments for enterprises and government organizations upon request.
We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit.
We provide a 99.9% uptime SLA, ensuring high availability and minimal disruption to your operations.
We do not have a public bug bounty program but welcome responsible disclosure of security vulnerabilities.
You can request security reports and compliance documentation by contacting our team at support@parceltracker.com.
Upon termination, your data is securely deleted within 30 days, following GDPR-aligned retention policies. We can provide a data export before deletion upon request.
