High-Rises

Delivery Management for Highrises

Receive deliveries at the reception or loading bay, log them instantly with a phone scan, streamline distribution, and secure proof of handoff with photos or signatures.

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Streamlining parcel management of 1000s of institutions:

Results achieved by our Mailroom solution

cut down in parcel managment

parcels scanned daily

quicker parcel collection

Why Highrises Choose Parcel Tracker

End Parcel Overload

Keep high-rise lobbies and mailrooms clutter-free by efficiently logging and tracking deliveries, reducing disorganization and confusion for both staff and residents.

Boost Tenant Experience

Reliable parcel handling prevents lost packages, while automated notifications ensure smooth and convenient deliveries/pickups, enhancing tenant satisfaction.

Lighten Staff Workload

Automate parcel check-ins and streamline distribution, allowing front-desk teams to focus on tenant needs. Most properties reclaim 4–6 hours daily from parcel management.

No More Lost Parcel Complaints

Monitor every delivery from arrival to pickup with photo logs, timestamps, and digital proof-of-receipt, ensuring full transparency for residents and property managers.

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Why Highrises Choose Parcel Tracker

End Parcel Overload

Keep high-rise lobbies and mailrooms clutter-free by efficiently logging and tracking deliveries, reducing disorganization and confusion for both staff and residents.

Boost Tenant Experience

Reliable parcel handling prevents lost packages, while automated notifications ensure smooth and convenient deliveries/pickups, enhancing tenant satisfaction.

Lighten Staff Workload

Automate parcel check-ins and streamline distribution, allowing front-desk teams to focus on tenant needs. Most properties reclaim 4–6 hours daily from parcel management.

No More Lost Parcel Complaints

Monitor every delivery from arrival to pickup with photo logs, timestamps, and digital proof-of-receipt, ensuring full transparency for residents and property managers.

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Customer Success Stories

Capterra

4.8

SourceForge

4.8

No items found.

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Tailored Features for Highrise buildings

AI-Driven Parcel Logging

Quickly log deliveries with OCR technology that reads names, barcodes, and even handwritten labels. Works seamlessly for all deliveries, including informal drop-offs from family and friends—no barcode required.

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Secure Notifications & Proof of Collection

Automatically alert residents when parcels arrive and enable secure pickups with QR codes. This reduces delays, enhances resident satisfaction, and ensures reception staff have digital proof of every handoff.

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Optional Self-Service Parcel Collection

Allow tenants to retrieve parcels independently using kiosks or secure parcel rooms, providing 24/7 access and minimizing reliance on staff.

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Streamlined Returns & Outbound Shipments

Simplify outgoing parcel management by generating shipping labels, logging returns, and tracking all outbound deliveries, making returns and dispatch effortless for residents.

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Centralized Multi-Property Management

Oversee parcel logistics across multiple buildings from a single dashboard, making it ideal for portfolio managers handling high-rise communities.

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Comprehensive Reporting & Insights

Track parcel volumes, tenant pickup behavior, and courier performance with detailed analytics, helping you optimize mailroom efficiency and operations.

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Why Highrises Choose Parcel Tracker

No items found.

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

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Customer Success Stories

Capterra

4.8

SourceForge

4.8

cut down in parcel managment

parcels scanned daily

“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Read Full Story

Watch video

80%

cut down in parcel managment

100+

parcels scanned daily

“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Read Full Story

Watch video

80%

cut down in parcel managment

100+

parcels scanned daily

“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Read Full Story

Watch video

View All Customer Stories

Used in wide spread of industries

Best Use cases for Commercial Real Estate

Used in wide spread of industries

Best Use Cases for Highrises

Mailroom App

Your daily workhorse for parcel check-in and check-out.

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Reception App

Quick scans, instant alerts, and no more queues.

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Receipts and Deliveries Automation

Everything logged, nothing lost.

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See All Industries

Try Parcel Tracker for Free

14-day free trial, no card required

Free plan always available for up to 100 parcels a month

Switch plans anytime

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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.

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Frequently asked questions

How does Parcel Tracker simplify parcel management?

Parcel Tracker automates parcel logging and instantly notifies tenants, cutting manual processing time by up to 90%. This ensures smoother workflows, reduces staff workload, and enhances tenant satisfaction.

How does Parcel Tracker enhance data security?

Parcel Tracker protects tenant and parcel data with GDPR-compliant encryption, HTTPS protocols, and detailed tracking logs. These measures provide property managers with secure and transparent parcel management.

What support is available if staff have questions?

Parcel Tracker offers 24/7 customer support, onboarding assistance, and a detailed knowledge base to ensure staff can resolve issues quickly. Common troubleshooting resources are also available for seamless operations.

Is Parcel Tracker easy for staff to use?

Yes, Parcel Tracker is designed for ease of use, requiring minimal training. Both the mobile and web platforms are intuitive, enabling staff to efficiently manage parcels from day one.

Can Parcel Tracker handle handwritten or informal deliveries?

Yes, Parcel Tracker’s AI-powered OCR technology reads handwritten labels and generates tracking barcodes. This ensures accurate logging of informal deliveries from family, friends, or local couriers.

How does Parcel Tracker improve tenant satisfaction?

Secure notifications and hassle-free pickup options ensure tenants know their parcels are safe. Efficient parcel tracking reduces mailroom clutter and prevents lost deliveries, building tenant confidence.

Can tenants collect parcels when staff aren’t available?

Yes, tenants can retrieve parcels 24/7 using self-service kiosks or secure parcel rooms. QR codes and email notifications provide convenient, staff-free access.

What devices are compatible with Parcel Tracker?

Mailroom App:

iPhone: Recommended: iPhone SE (3rd Gen) or iPhone 12+ for best performance.
Android Phones: Minimum: Pixel 6A (6GB RAM, 2.8 GHz). Suggested: Pixel 7 or other flagship models from recent years.
Tablets: Not ideal due to slower processing, but OnePlus Pad can be used when necessary.

Kiosk App:

iPhone: Minimum: iPhone 8 or SE (2nd Gen). Recommended: iPhone SE (3rd Gen) or iPhone 12-14.
Android Phones: Pixel 6A or models with at least 4GB RAM.
Tablets: Any iPad from the past five years running iPadOS 11+ or a modern Android tablet with 3GB+ RAM.

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Can notifications be customized to match property branding?

Yes, Parcel Tracker allows you to customize notifications with your logo, branding, and tailored messaging, ensuring a consistent and professional tenant experience.

Does Parcel Tracker integrate with property management systems?

Yes, Parcel Tracker seamlessly integrates with major property management platforms, creating a unified solution for parcel tracking and tenant communications.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

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