High-Rises
High-Rises
High-Rises

Delivery Management for Highrises

Receive deliveries at the reception or loading bay, log them instantly with a phone scan, streamline distribution, and secure proof of handoff with photos or signatures.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
“Parcel Tracker allows us to just scan packages and know that we don't have to track everyone down."

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
“Parcel Tracker allows us to just scan packages and know that we don't have to track everyone down."

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈750
hours annual time savings
≈5.2x
faster collections
"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈750
hours annual time savings
≈5.2x
faster collections
"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
hours annual time savings
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
parcels scanned daily
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
hours annual time savings
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
50-150
parcels scanned daily
≈4.3x
faster collection
“What was once a laborious manual task that took an inordinate amount of time is now a quick, streamlined process.”
100+
parcels scanned daily
2.6x
faster parcel management
“The time that we’ve saved from implementing Parcel Tracker has been put straight back into the services we deliver.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
100+
parcels scanned daily
≈1494
parcels scanned daily
“Parcel Tracker saved the staff a lot of time to focus on what matters most: The resident experience.”

Loved by the Best

100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
Number One Rated
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
Ease of Use
Simple and intuitive product for non-tech users
Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8

Loved by the Best

100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
50-150
parcels scanned daily
≈4.3x
faster collection
“What was once a laborious manual task that took an inordinate amount of time is now a quick, streamlined process.”
Number One Rated
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
Ease of Use
Simple and intuitive product for non-tech users
Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“

Tailored Features for Highrise buildings

AI-Driven Parcel Logging
Quickly log deliveries with OCR technology that reads names, barcodes, and even handwritten labels. Works seamlessly for all deliveries, including informal drop-offs from family and friends—no barcode required.
Learn More
Secure Notifications & Proof of Collection
Automatically alert residents when parcels arrive and enable secure pickups with QR codes. This reduces delays, enhances resident satisfaction, and ensures reception staff have digital proof of every handoff.
Learn More
Optional Self-Service Parcel Collection
Allow tenants to retrieve parcels independently using kiosks or secure parcel rooms, providing 24/7 access and minimizing reliance on staff.
Learn More
Streamlined Returns & Outbound Shipments
Simplify outgoing parcel management by generating shipping labels, logging returns, and tracking all outbound deliveries, making returns and dispatch effortless for residents.
Learn More
Centralized Multi-Property Management
Oversee parcel logistics across multiple buildings from a single dashboard, making it ideal for portfolio managers handling high-rise communities.
Learn More
Comprehensive Reporting & Insights
Track parcel volumes, tenant pickup behavior, and courier performance with detailed analytics, helping you optimize mailroom efficiency and operations.
Learn More

Why Highrises Choose Parcel Tracker

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Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Used in wide spread of industries

Best Use cases for Commercial Real Estate

Used in wide spread of industries

Best Use Cases for Highrises

Mailroom App
Your daily workhorse for parcel check-in and check-out.
Learn More
Reception App
Quick scans, instant alerts, and no more queues.
Learn More
Receipts and Deliveries Automation
Everything logged, nothing lost.
Learn More

Try Parcel Tracker for Free

14-day free trial, no card required
Free plan always available for up to 100 parcels a month
Switch plans anytime
See Pricing Plans

Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
How does Parcel Tracker simplify parcel management?

Parcel Tracker automates parcel logging and instantly notifies tenants, cutting manual processing time by up to 90%. This ensures smoother workflows, reduces staff workload, and enhances tenant satisfaction.

How does Parcel Tracker enhance data security?

Parcel Tracker protects tenant and parcel data with GDPR-compliant encryption, HTTPS protocols, and detailed tracking logs. These measures provide property managers with secure and transparent parcel management.

What support is available if staff have questions?

Parcel Tracker offers 24/7 customer support, onboarding assistance, and a detailed knowledge base to ensure staff can resolve issues quickly. Common troubleshooting resources are also available for seamless operations.

Is Parcel Tracker easy for staff to use?

Yes, Parcel Tracker is designed for ease of use, requiring minimal training. Both the mobile and web platforms are intuitive, enabling staff to efficiently manage parcels from day one.

Can Parcel Tracker handle handwritten or informal deliveries?

Yes, Parcel Tracker’s AI-powered OCR technology reads handwritten labels and generates tracking barcodes. This ensures accurate logging of informal deliveries from family, friends, or local couriers.

How does Parcel Tracker improve tenant satisfaction?

Secure notifications and hassle-free pickup options ensure tenants know their parcels are safe. Efficient parcel tracking reduces mailroom clutter and prevents lost deliveries, building tenant confidence.

Can tenants collect parcels when staff aren’t available?

Yes, tenants can retrieve parcels 24/7 using self-service kiosks or secure parcel rooms. QR codes and email notifications provide convenient, staff-free access.

What devices are compatible with Parcel Tracker?

Mailroom App:

  • iPhone: Recommended: iPhone SE (3rd Gen) or iPhone 12+ for best performance.
  • Android Phones: Minimum: Pixel 6A (6GB RAM, 2.8 GHz). Suggested: Pixel 7 or other flagship models from recent years.
  • Tablets: Not ideal due to slower processing, but OnePlus Pad can be used when necessary.

Kiosk App:

  • iPhone: Minimum: iPhone 8 or SE (2nd Gen). Recommended: iPhone SE (3rd Gen) or iPhone 12-14.
  • Android Phones: Pixel 6A or models with at least 4GB RAM.
  • Tablets: Any iPad from the past five years running iPadOS 11+ or a modern Android tablet with 3GB+ RAM.

Can notifications be customized to match property branding?

Yes, Parcel Tracker allows you to customize notifications with your logo, branding, and tailored messaging, ensuring a consistent and professional tenant experience.

Does Parcel Tracker integrate with property management systems?

Yes, Parcel Tracker seamlessly integrates with major property management platforms, creating a unified solution for parcel tracking and tenant communications.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!