Parcel Management & Tracking for Governments









Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Loved by the Best
Parcel Management Software
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Loved by the Best
Parcel Management Software
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Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Customer Success Stories
Designed for the Challenges of Government



Why Governments and Defense Choose Parcel Tracker
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Customer Success Stories

Used in wide spread of industries
Best Use cases for Commercial Real Estate
Used in wide spread of industries
Best Use Cases for Governments and Defense
Try Parcel Tracker for Free
Scale With Security in Mind
Frequently asked questions
Parcel Tracker is compatible with multiple government receiving processes, including:
- CPARS Receiving Process – Tracks and verifies shipments from suppliers while ensuring compliance with procurement requirements.
- Bulk Receiving – Enables quick check-in of large parcel shipments using AI scanning and barcode recognition to reduce processing time.
- Blind Receiving – Allows parcel logging without prior shipping details, ensuring real-time updates for unlisted deliveries.
Yes, Parcel Tracker is built for high-security government environments with features such as:
- Role-based access controls to limit visibility and access.
- Encrypted logs and data storage to protect sensitive information.
- Proof-of-receipt options, including digital signatures, ID verification, and photo capture, ensuring secure handoffs.
Parcel Tracker provides secure and flexible hosting solutions to meet healthcare data residency and cybersecurity requirements:
- Hosting available in the UK, US, Germany, and Canada for regulatory compliance.
- Dedicated single-tenanted hosting for enhanced data isolation and security assurance.
- Microsoft Azure-backed infrastructure with 99.95% uptime, disaster recovery, and advanced threat protection.
Parcel Tracker meets industry-leading security standards, including:
- ISO27001 certification for information security management.
- Cyber Essentials certification for cybersecurity best practices.
- Annual penetration testing to ensure platform security.
Parcel Tracker supports seamless integration with government IT infrastructures through:
- Microsoft Entra (Active Directory) for user authentication and data syncing.
- API access for integrating with procurement, logistics, and reporting systems.
- Secure Single Sign-On (SSO) support for enhanced access control.
Government agencies can utilize multiple tracking and verification methods, including:
- End-to-end tracking for full parcel visibility.
- Barcode scanning and AI-powered OCR for automated parcel identification.
- Digital signatures, QR code check-outs, and ID-based authentication for secure proof-of-delivery.
- Photo documentation and timestamped logs to ensure accountability.
Parcel Tracker adheres to healthcare sector regulations, ensuring secure handling of medical data and shipments:
- GDPR and ISO27001 security frameworks for sensitive patient and medical logistics data.
- Customizable hosting solutions to align with regional and international healthcare compliance.
- Encrypted storage, real-time audit logs, and strict network security to prevent breaches.
Yes, Parcel Tracker supports multi-site deployments, allowing:
- Centralized management of parcels across multiple government locations.
- Custom user permissions to enable localized control for different departments.
- Scalability for high-volume mailroom operations with seamless tracking and reporting.
Yes, Parcel Tracker is designed to comply with government procurement regulations, including:
- FAR (Federal Acquisition Regulations, US) – Meeting stringent requirements for government technology procurement.
- G-Cloud (UK) – Available for purchase through government-approved digital marketplaces.
- Custom compliance reviews to meet specific procurement policies.
Parcel Tracker has been operating profitably for nearly 10 years, serving government agencies, enterprises, and large-scale logistics operations. With a strong track record of reliability and innovation, Parcel Tracker ensures long-term stability and support for government users.
Yes, Parcel Tracker offers comprehensive training and customer support, including:
- Onboarding sessions to train government mailroom staff.
- 24/7 customer support for issue resolution.
- Knowledge base and documentation for troubleshooting and self-service learning.
Yes, Parcel Tracker provides an SLA with guaranteed uptime, response times, and support commitments, ensuring:
- 99.95% uptime backed by Microsoft Azure infrastructure.
- Defined response times for critical and non-critical issues.
- Custom SLAs available for enterprise and government contracts.