Government
Government
Government

Parcel Management & Tracking for Governments

Discover how governments worldwide use Parcel Tracker to streamline mail and logistics. Save time with AI scanning, end-to-end tracking, and automated notifications. Manage multi-step logistics effortlessly while ensuring security and compliance

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
80
hours annual time savings
100
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
hours annual time savings
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”

Designed for the Challenges of Government

Seamless Cradle-to-Grave Tracking with End-to-End Visibility
Ensure every parcel is tracked from arrival to final delivery with real-time updates, audit logs, and proof-of-receipt signatures. Minimize lost items and enhance security with complete end-to-end tracking.
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Secure and Government-Compliant Parcel Management
Fully compliant with GDPR and ISO27001, ensuring encrypted data storage, access controls, and audit trails. Customizable hosting options across multiple countries and environments provide flexibility for government security and compliance needs.
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Save Time Logging and Managing Parcels
Automate parcel check-in with barcode scanning and AI-powered data extraction, reducing logging time by over 80%. Bulk logging, instant notifications, and easy searchability streamline mailroom operations.
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Flexible Workflows: From Simple to Complex Without Clunkiness
Supports both simple and complex workflows with customized routing, automated notifications, and real-time tracking. Scalable and intuitive, it adapts to high-volume mailrooms without becoming inefficient.
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Why Governments and Defense Choose Parcel Tracker

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Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Used in wide spread of industries

Best Use cases for Commercial Real Estate

Used in wide spread of industries

Best Use Cases for Governments and Defense

Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Internal Logistics App
Track every delivery from dock to desk.
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Purchase Order Digitalisation
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Try Parcel Tracker for Free

14-day free trial, no card required
Free plan always available for up to 100 parcels a month
Switch plans anytime
See Pricing Plans

Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.

Frequently asked questions

What receiving processes does Parcel Tracker support?

Parcel Tracker is compatible with multiple government receiving processes, including:

  • CPARS Receiving Process – Tracks and verifies shipments from suppliers while ensuring compliance with procurement requirements.
  • Bulk Receiving – Enables quick check-in of large parcel shipments using AI scanning and barcode recognition to reduce processing time.
  • Blind Receiving – Allows parcel logging without prior shipping details, ensuring real-time updates for unlisted deliveries.
Can Parcel Tracker handle secure and classified government deliveries?

Yes, Parcel Tracker is built for high-security government environments with features such as:

  • Role-based access controls to limit visibility and access.
  • Encrypted logs and data storage to protect sensitive information.
  • Proof-of-receipt options, including digital signatures, ID verification, and photo capture, ensuring secure handoffs.
Where is Parcel Tracker hosted?

Parcel Tracker provides secure and flexible hosting solutions to meet healthcare data residency and cybersecurity requirements:

  • Hosting available in the UK, US, Germany, and Canada for regulatory compliance.
  • Dedicated single-tenanted hosting for enhanced data isolation and security assurance.
  • Microsoft Azure-backed infrastructure with 99.95% uptime, disaster recovery, and advanced threat protection.
What security certifications does Parcel Tracker have?

Parcel Tracker meets industry-leading security standards, including:

  • ISO27001 certification for information security management.
  • Cyber Essentials certification for cybersecurity best practices.
  • Annual penetration testing to ensure platform security.
How can Parcel Tracker integrate with government systems?

Parcel Tracker supports seamless integration with government IT infrastructures through:

  • Microsoft Entra (Active Directory) for user authentication and data syncing.
  • API access for integrating with procurement, logistics, and reporting systems.
  • Secure Single Sign-On (SSO) support for enhanced access control.
What tracking and proof-of-delivery options are available?

Government agencies can utilize multiple tracking and verification methods, including:

  • End-to-end tracking for full parcel visibility.
  • Barcode scanning and AI-powered OCR for automated parcel identification.
  • Digital signatures, QR code check-outs, and ID-based authentication for secure proof-of-delivery.
  • Photo documentation and timestamped logs to ensure accountability.
What compliance and security standards does Parcel Tracker meet?

Parcel Tracker adheres to healthcare sector regulations, ensuring secure handling of medical data and shipments:

  • GDPR and ISO27001 security frameworks for sensitive patient and medical logistics data.
  • Customizable hosting solutions to align with regional and international healthcare compliance.
  • Encrypted storage, real-time audit logs, and strict network security to prevent breaches.
Is Parcel Tracker suitable for multi-site government operations?

Yes, Parcel Tracker supports multi-site deployments, allowing:

  • Centralized management of parcels across multiple government locations.
  • Custom user permissions to enable localized control for different departments.
  • Scalability for high-volume mailroom operations with seamless tracking and reporting.
Does Parcel Tracker follow strict procurement laws such as FAR (US) and G-Cloud (UK)?

Yes, Parcel Tracker is designed to comply with government procurement regulations, including:

  • FAR (Federal Acquisition Regulations, US) – Meeting stringent requirements for government technology procurement.
  • G-Cloud (UK) – Available for purchase through government-approved digital marketplaces.
  • Custom compliance reviews to meet specific procurement policies.
How long has Parcel Tracker been operating?

Parcel Tracker has been operating profitably for nearly 10 years, serving government agencies, enterprises, and large-scale logistics operations. With a strong track record of reliability and innovation, Parcel Tracker ensures long-term stability and support for government users.

Does Parcel Tracker include training and support?

Yes, Parcel Tracker offers comprehensive training and customer support, including:

  • Onboarding sessions to train government mailroom staff.
  • 24/7 customer support for issue resolution.
  • Knowledge base and documentation for troubleshooting and self-service learning.
Does Parcel Tracker have an SLA (Service Level Agreement)?

Yes, Parcel Tracker provides an SLA with guaranteed uptime, response times, and support commitments, ensuring:

  • 99.95% uptime backed by Microsoft Azure infrastructure.
  • Defined response times for critical and non-critical issues.
  • Custom SLAs available for enterprise and government contracts.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!