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Simple, Transparent Pricing for Smarter Parcel Management
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Supported in every plan… even free!
Compare plans & features
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Loved by the Best
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Parcel Management Software
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Frequently asked questions
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Our free trial gives you full access to all Pro Plan features for 14 days. This includes parcel scanning, notifications, analytics, and more. Test it out risk-free!
No, there are no setup fees. You only pay for your selected plan once you’re ready to subscribe.
Absolutely! You can upgrade or downgrade your plan at any time to fit your changing needs.
Yes! Pay annually and save over 20% compared to monthly payments.
Parcel Tracker does not charge per user that accesses the system unless they are using SSO login.
Parcel Tracker charges an additional $29 per 100 recipients uploaded on the system per month. this comes down to $0.29 cents per recipient.
For freight forwarders this pricing plan does not work, so contact sales@parceltracker.com for a custom plan.
Yes, we support SAML and OpenID Connect protocols for Single Sign-On (SSO).
Yes, all plans come with email and chat support. Enterprise plans include a dedicated account manager and priority phone support.
We take security seriously. Parcel Tracker is ISO 27001 certified, GDPR compliant, and undergoes annual penetration testing. Your data is encrypted and hosted securely on Microsoft Azure servers geolocated in the closest geography to you.
You can cancel anytime. Your data will remain accessible until for 12 months.
Yes, you can add features like more end recipients, SSO, SMS notifications.
We offer custom plans tailored to larger organizations with specific needs. Contact our sales team for more details.
For monthly plans, there’s no long-term commitment—you can cancel anytime. Annual plans require a 12-month commitment for discounted pricing.
Yes! Multi-site support is available, and you can add locations to your plan for an additional fee.
Only the free plan includes a Parcel Volume limit, Pro and Plus plans are unlimited.
Payments are processed securely through our billing platform using Stripe. We accept major credit cards and bank transfers such as BACs, SEP, ACH.
Parcel Tracker offers USD, CAD, GBP, AUD and EURO pricing. You can simple toggle between currencies on the table above and on signup.
No hidden fees! All costs are clearly outlined in your plan. Optional features like SMS notifications, extra recipients or SSO are charged separately.
Parcel Tracker is designed to scale with you. Add users, locations, or advanced features as your needs evolve, with no interruptions to your service.
Our team provides hands-on onboarding to ensure your setup is smooth. For Enterprise plans, a dedicated account manager will guide you through deployment. Simple contact us via the live chat even if you are just on a trial.
Yes! We provide training resources, live demos, and ongoing support to ensure your team is confident using Parcel Tracker.
Yes, we offer discounts for businesses managing high parcel volumes. Contact our sales team for a custom quote. sales@parceltracker.com or via our live chat.
We provide migration support to help you transition smoothly from your existing parcel management system to Parcel Tracker.
If you need to pause your subscription temporarily, contact our support team to explore available options.
Refunds are not available for monthly plans. However, annual plans may qualify for a partial refund under certain conditions. Contact support for assistance.
We guarantee 99.95% uptime and have robust disaster recovery systems in place to ensure uninterrupted service.
Reach out to our sales team via the contact form or book a demo to discuss your needs and receive a tailored proposal. Sales@parceltracker.com
Parcel Tracker is ideal for residential buildings, universities, student accommodations, offices, and mailrooms of all sizes. View all the industries we work with here: (link)