Automate Notifications

Automate Notifications for Parcels and Mail

Notify your recipients regarding their deliveries via their favourite communication channels
Easy and intuitive to use
Quickly setup and start
No parcel lost ever
Excellent customer support
Easy and intuitive to use
Quickly setup and start
No parcel lost ever
Excellent customer support
Easy and intuitive to use
Quickly setup and start
No parcel lost ever
Excellent customer support
Easy and intuitive to use
Quickly setup and start
No parcel lost ever
Excellent customer support
Easy and intuitive to use
Quickly setup and start
No parcel lost ever
Excellent customer support
Easy and intuitive to use
Quickly setup and start
No parcel lost ever
Excellent customer support

Smart Notifications for a Smoother Mailroom Experience

Save Time, Reduce Workload, and Keep Your Space Organized
Save Time Sending Reminders
Manually reminding recipients about their parcels is time-consuming and inefficient. With automated notifications, you can schedule timely reminders via Email, SMS, Slack, WhatsApp, or Teams, ensuring recipients collect their packages promptly without staff intervention. This reduces the workload on mailroom teams and speeds up the collection process.
Reduce Questions
Mailroom staff often receive repeated inquiries about parcel arrivals, pickup times, and locations. By automating real-time delivery updates and collection notifications, Parcel Tracker drastically reduces these questions. Recipients get the information they need instantly, allowing support teams to focus on more critical tasks rather than handling constant parcel status requests.
Declutter Mailrooms and Receptions
Uncollected parcels take up valuable space and create unnecessary congestion in mailrooms and receptions. Automated reminder notifications encourage recipients to pick up their packages faster, preventing pileups and keeping shared spaces organized. This ensures a smooth workflow, reduces lost parcels, and enhances the overall efficiency of your mail management system.

More About the Feature

Communicate on Your Favourite Channels

Parcel Tracker gives you the flexibility to send notifications through multiple channels, ensuring recipients get updates where they prefer. Out of the box, we support SMS, Email, Webhooks, Slack, Teams, and more. Need a custom integration? Use our open API or contact Customer Support to check compatibility with your preferred communication platform.

Automated Reminders

Keep mailrooms and receptions clutter-free by automating reminder notifications for uncollected parcels. Set custom frequencies for gentle nudges or urgent collection alerts, ensuring parcels are picked up quickly and don’t pile up. This helps reduce lost items, improve efficiency, and keep recipients informed without manual follow-ups.

Customise Emails to Match Your Brand

Make every notification feel professional and on-brand by customizing logos, email text, and formatting. Tailor messages to fit your internal workflow, ensuring that every email aligns with your communication style.

Workflow-Based Notifications

Automate who gets notified and how based on recipient type, parcel category, or delivery method. For example, set different notification rules for staff, residents, or tenants, or trigger special alerts for perishable, oversized, or high-priority packages. With Parcel Tracker, notifications adapt to your workflow, not the other way around.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
0+
parcels scanned daily
1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”

Used in wide spread of industries

Student Accommodation
Boost rebookings and staff morale with smart parcel flows.
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Higher Education
Serve faculty and students with full visibility.
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Office
Modernize mail and parcel handling for workplaces.
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Residential
Delight tenants and cut down on parcel chaos.
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More Features
Custom Notifications
Customize the notifications branding and messaging to match your brand identity
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Customize Data
Configure what data you record for parcels and recipients and create your fully custom data models for logistics and parcel management magic.
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Scan in Parcels
Log Inbound Parcels and speed up your parcel management process
Learn More
AI Driven Data Extraction
Leverage cutting edge AI and computer vision to speed up the parcel management and goods receiving process
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Tags and Notes
Let recipients know if there is something wrong with their packages
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Digital Delivery Log
Create a searchable, accessible and archivable digital parcel log
Learn More

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!