The Dwellant Alternative

Dwellant offers free dedicated training and support materials to help users get started and address ongoing queries. Parcel Tracker provides comprehensive onboarding resources, 24/7 support, and a knowledge base to ensure staff can quickly resolve questions.

Dwellant facilitates secure collection with features for easy parcel retrieval and tracking through its system, creating a digital audit trail. For robust proof of collection, Parcel Tracker utilizes QR codes, photo logs, and digital signatures, ensuring complete transparency and security for every hand-off.

Dwellant's Concierge HV module allows staff to scan and process incoming parcels and keys as they arrive, creating a digital record. For advanced capabilities like AI-powered optical character recognition (OCR) that can interpret various label types including handwritten ones, Parcel Tracker offers enhanced logging efficiency.

Dwellant offers instant notifications to residents via SMS and email when a package or key arrives, along with automated reminders for uncollected items. For more extensive multi-channel communication options and highly customizable alerts, Parcel Tracker provides broader notification capabilities.

Dwellant provides parcel management as a module within its comprehensive property management platform, aiming to simplify various aspects of building operations. Parcel Tracker is a specialized, dedicated solution built solely to optimize and automate internal parcel logistics for properties and businesses.

Dwellant provides a structured approach for parcel and key handling within its system. For properties requiring high degrees of customization, including bespoke data fields, unique workflows, and advanced automations tailored to specific operational nuances, Parcel Tracker offers extensive flexibility.

Dwellant allows properties to produce package and key transaction reports and statistics, including instant stock checks and audit reports. For more detailed insights into parcel volumes, resident pickup trends, and staff efficiency, Parcel Tracker provides advanced analytics and customizable reporting tools.

Dwellant is an integrated cloud property management platform that links with various property-related systems, including accounting packages and risk management software, via APIs. For broader interoperability with diverse business applications like HRIS, CRM, or custom tools, Parcel Tracker offers extensive API access and Zapier integration.

Dwellant's Concierge HV primarily focuses on the management of incoming parcels and keys for secure distribution and collection. Dedicated parcel management platforms, such as Parcel Tracker, often offer additional features like facilitating multi-hop internal tracking.

Dwellant's pricing for its Concierge HV parcel management module is typically part of its broader property management platform, with specific details often requiring direct inquiry. Parcel Tracker offers transparent tiered pricing, including a free plan for lightweight parcel management, providing clear and predictable cost structures.

Dwellant's Concierge HV is designed to run on existing Windows PCs, wireless Android tablets, and Android phones, offering flexibility in hardware choice. Parcel Tracker similarly provides broad compatibility, including both iOS and Android mobile devices, leveraging current smartphone technology without specialized hardware.

Dwellant aims to reduce staff workload, eliminate parcel chaos, boost tenant satisfaction, and provide a secure audit trail for parcels and keys. Its objective is to ensure efficient and accountable management of deliveries within residential buildings.