The Entrata ParcelAlert Alternative

Automate parcel scanning, recipient notifications, and deliveries for peak efficiency and control with Parcel Tracker.

Why change to Parcel Tracker

Smart AI-Powered Parcel Logging
Parcel Tracker's AI instantly captures all essential package details from a simple photo, fully automating logging. This eliminates manual entry to save time and minimize errors.
Customized for Your Workflow
Parcel Tracker is flexible to your exact needs. Easily tailor data fields and automate workflows for seamless integration that boosts your operation's efficiency.
Compatible with Your Existing Devices
Get started instantly using your own devices. Parcel Tracker is fully compatible with your iOS and Android smartphones and tablets, eliminating the need for expensive, specialized hardware.
Seamless Multi-Hop Parcel Tracking
Gain clear visibility and control over parcels traveling through multiple locations. Parcel Tracker's multi-hop tracking simplifies your most complex logistics workflows, keeping consistent efficiency from a single building to multiple sites.

Check Out Parcel Tracker's Features

Pricing
Starting at $87/month/site
Free plan available
AI Data Extraction and Augmentation
Log Inbound / Outbound Deliveries
Signature / Photo upon checkout
Extra Notes
Reporting and analytics
Multi-site support
Custom Workflows
Custom Attributes
Multi-hop tracking
Internal Courier Management
Notifications
Email Notification
Unlimited
Custom Notifications
SMS Notification
Custom Domain
Security
Server Location
Configurable
MFA
SSO (SAML & Open ID Connect)
User Auto Provisioning
Restricting access by network
Single Tenant Hosting
Support
Live Chat Support
Email Support
Phone Support
Uptime guarantee
99.95%
SLA
Dedicated Account Manager
Integrations
API Access
Zapier Integration
Microsoft Intra (AD)
Webhooks

Loved by the Best

0+
parcels scanned daily
0
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
Number One Rated
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
Ease of Use
Simple and intuitive product for non-tech users
Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8

Best Use cases for Residential Real-estate

Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Reception App
Quick scans, instant alerts, and no more queues.
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Internal Logistics App
Track every delivery from dock to desk.
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Solutions Tailored for Specific Industries

Commercial Real-Estate
Modern logistics for high-traffic buildings.
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Residential
Delight tenants and cut down on parcel chaos.
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Condominium
Help your team manage parcels, not get buried under them.
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High-Rises
Multi-floor tracking with central control.
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Frequently asked questions

What is the primary function of Entrata ParcelAlert?

Entrata ParcelAlert is a package tracking system designed as a feature within the broader Entrata property management platform. Its main function is to streamline the receiving, tracking, and notification processes for resident packages.

What kind of hardware is needed to operate Entrata ParcelAlert?

Entrata ParcelAlert can typically be operated using standard tablet computers or mobile devices for scanning and capturing signatures during package pickup. Parcel Tracker also leverages existing existing iOS and Android smartphones and tablets, eliminating the need for specialized or proprietary hardware.

How does Entrata ParcelAlert integrate with other Entrata products?

Entrata ParcelAlert works seamlessly within the Entrata ecosystem, integrating directly with products like ResidentPortal, LobbyDisplay, SiteTablet, and MessageCenter. This offers a unified experience for properties already using Entrata's comprehensive platform.

What are the typical pricing considerations for Entrata ParcelAlert?

Entrata ParcelAlert is offered as part of the broader Entrata property management software suite, with pricing generally determined through a custom quote. Parcel Tracker offers transparent tiered pricing, including a free tier for lightweight parcel management.

How does Entrata ParcelAlert ensure secure package pickup and proof of delivery?

Entrata ParcelAlert enhances secure collection by allowing residents to sign for packages directly on a tablet computer, updating the package status in real-time. This creates a digital record of the pickup. Parcel Tracker offers a robust system for secure collection, including versatile options for self-service pickup and comprehensive digital proof of delivery tailored to various scenarios.

What kind of reporting features does Entrata ParcelAlert offer for parcel management?

Entrata ParcelAlert provides reporting capabilities, allowing properties to track package volumes and identify undelivered items for follow-up notifications. This aids in monitoring overall package management efficiency. For more detailed, customizable analytics revealing deeper operational trends and staff performance, Parcel Tracker offers advanced reporting tools.

How does Entrata ParcelAlert facilitate the logging and tracking of incoming packages?

Entrata ParcelAlert allows staff to easily scan incoming parcels and associate them with a resident's name or unit number. It utilizes AI-driven data extraction to automate much of the logging process, improving efficiency.

What benefits does Entrata ParcelAlert provide for property management staff and residents?

What notification methods does Entrata ParcelAlert use to inform residents about their deliveries?

Entrata ParcelAlert automatically sends notifications to residents via email or text message, based on their preferences, when a package arrives. It also sends reminders for uncollected items. For more extensive multi-channel communication options and highly customizable alerts, Parcel Tracker provides broader notification capabilities.

Is Entrata ParcelAlert suitable for complex internal parcel distribution beyond direct resident delivery?

Entrata ParcelAlert primarily focuses on managing packages delivered to residents within a property. For organizations requiring robust multi-hop tracking for parcels moving between different departments, buildings, or internal sites, Parcel Tracker particularly excels in managing complex internal mail and parcel movements.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!