The Parcel SafePlace Alternative

Parcel Tracker delivers effortless mailroom management. It streamlines deliveries, cuts errors, and provides accountability. Best for universities, government, healthcare, corporate, and any mailroom.

Why change to Parcel Tracker

Smart AI-Powered Parcel Logging
Modernize your mailroom. Parcel Tracker's Smart AI instantly processes a single photo to capture all key details, like recipient, barcode, courier. This eliminates manual data entry, saving significant time and providing unparalleled accuracy.
Customized for Your Workflow
Parcel Tracker provides in-depth customization options for data fields, notifications, and workflows, ensuring the system is tailored to meet your exact operational needs. It also includes prebuilt industry-specific templates, providing a quick and efficient setup.
Compatible with Your Existing Devices
Parcel Tracker is ready when you are, running flawlessly on your everyday iOS and Android smartphones or tablets. No specialized scanners are needed to begin streamlining your parcel operations.
Seamless Multi-Hop Parcel Tracking
Achieve smooth mailroom management and real-time tracking for parcels traversing multiple points. Parcel Tracker simplifies complex internal logistics, providing clarity and efficient flow for every package, from its origin to final destination.

Parcel Tracker Features

Pricing
Starting at $87/month/site
Free plan available
AI Data Extraction and Augmentation
Log Inbound / Outbound Deliveries
Signature / Photo upon checkout
Extra Notes
Reporting and analytics
Multi-site support
Custom Workflows
Custom Attributes
Multi-hop tracking
Internal Courier Management
Notifications
Email Notification
Unlimited
Custom Notifications
SMS Notification
Custom Domain
Security
Server Location
Configurable
MFA
SSO (SAML & Open ID Connect)
User Auto Provisioning
Restricting access by network
Single Tenant Hosting
Support
Live Chat Support
Email Support
Phone Support
Uptime guarantee
99.95%
SLA
Dedicated Account Manager
Integrations
API Access
Zapier Integration
Microsoft Intra (AD)
Webhooks

Loved by the Best

0+
parcels scanned daily
0
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
Number One Rated
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
Ease of Use
Simple and intuitive product for non-tech users
Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8

Best Use cases for Residential Real-estate

Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Reception App
Quick scans, instant alerts, and no more queues.
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Internal Logistics App
Track every delivery from dock to desk.
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Solutions Tailored for Specific Industries

Residential
Delight tenants and cut down on parcel chaos.
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Condominium
Help your team manage parcels, not get buried under them.
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Commercial Real-Estate
Modern logistics for high-traffic buildings.
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Multi-Tenant
One dashboard, dozens of tenants, zero hassle.
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Frequently asked questions

How does Parcel SafePlace work?

Parcel SafePlace provides secure, monitored parcel rooms within residential buildings, offering a dedicated space for couriers to deliver packages. Its aim is to centralize parcel reception and provide a secure environment for storage until resident collection.

How much does Parcel SafePlace cost?

The cost for Parcel SafePlace is quote-based, depending on the scale of the installation, including the setup of the physical secure room and the integration of technology. Parcel Tracker offers transparent tiered pricing, including a free tier (basic parcel management), for predictable software costs without large upfront hardware investments.

How do couriers deliver parcels to a Parcel SafePlace?

Couriers deliver parcels directly into the secure Parcel SafePlace room, which is equipped with controlled access and 24/7 CCTV monitoring. This process removes the need for reception staff to handle each incoming package.

How do residents collect parcels from a Parcel SafePlace?

Residents receive a unique access code via notification, allowing them to enter the secure room and collect their parcel at their convenience. They can also share this code with a trusted person for delegated collection.

How does Parcel SafePlace handle oversized or unlisted parcels?

Parcel SafePlace can accommodate oversized parcels as long as they fit through the room's entrance, offering flexibility that surpasses traditional lockers. If a resident is unlisted, the system notifies building management, who can then inform the resident.

How does Parcel SafePlace notify residents about package arrivals?

Parcel SafePlace sends automated email and text message notifications to residents when their parcels are ready for collection. Parcel Tracker provides extensive capabilities for broader multi-channel communication and customizable alerts.

What kind of tracking data and reports does Parcel SafePlace provide?

Parcel SafePlace tracks access to the parcel room and provides basic data on parcel delivery and collection. For detailed, customizable analytics on parcel volumes, staff efficiency, and operational trends, Parcel Tracker provides specialized tools.

How does Parcel SafePlace reduce staff involvement in parcel handling?

Parcel SafePlace significantly reduces staff time by allowing couriers to deliver directly to the secure room, eliminating manual logging and direct distribution by building personnel. Parcel Tracker offers specialized efficiency for high-volume package logistics, cutting staff time and enhancing recipient satisfaction through its dedicated software solution.

What security measures and access controls does Parcel SafePlace utilize?

Parcel SafePlace ensures security through continuous CCTV monitoring and controlled access, allowing entry only to authorized couriers, building management, and residents. All room entries are logged, providing an audit trail.

Is Parcel SafePlace a comprehensive mailroom management system, or does it serve a specific function?

Parcel SafePlace serves as a secure drop-off and collection point for parcels. It automates the hand-off from courier to resident. Parcel Tracker provides comprehensive mailroom management software, featuring detailed logging, internal routing, and various collection methods that extend beyond a single drop-off point.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!