How it works
Bring delivery visibility into Salesforce with automatic parcel updates.
Connect Parcel Tracker to Salesforce with Zapier to tie physical deliveries to CRM workflows. Each time a parcel is scanned, a new object can be created in Salesforce. And when you add a contact in Salesforce, Parcel Tracker can instantly create the recipient profile.
To enable the Salesforce + Parcel Tracker integration, contact our support team via live chat or email support@parceltracker.com.
Benefits
Sync Contacts with Zero Effort
When new contacts are added to Salesforce, Parcel Tracker can create matching recipient profiles instantly, so your delivery data stays aligned with your records.
Simplify Data Management
Reduce duplicate work by managing your contact records in Salesforce, while Parcel Tracker automatically syncs recipient profiles. Keep your delivery data clean, accurate, and always aligned with your customer database.
Improved Customer Relationship Management
Keep parcel-related touchpoints connected to Salesforce, so teams can view delivery activity alongside customer interactions. This helps staff respond faster, personalize service, and maintain a complete picture of the client experience, all from one place.