Freight Forwarding

Freight Forwarding Software to accelerate your business growth

Everything you need to manage your freight forwarding company and provide the best experience to customers in one place

Simplify Freight Forwarding

Freight Forwarding Made Simple

Seamlessly log parcels as they arrive at your consolidation warehouse and track their movement to the destination hub with Parcel Tracker’s freight forwarding software. Automate recipient notifications at every stage, ensuring transparency while reducing customer inquiries. No extra hardware or complex setup required.
Scan-in Parcels

Branded Freight Tracking Portal

Enhance your logistics service with a custom-branded tracking page, allowing recipients to monitor shipments in real time. Providing clear updates on parcel movements eases delivery concerns, cuts down on support requests, and optimizes your team’s efficiency.

Customizable Notifications

Align every communication with your company’s brand by customizing tracking updates and notifications. Strengthen your identity while delivering a superior experience that sets you apart in the freight forwarding industry.
Custom Notifications

Simplified Customs Duties

Customers can self-report package details, with automated customs duty calculations based on transit routes. Access all updated customs duties in one place, ensuring smooth and compliant freight forwarding.

Effortless Invoicing

Automatically generate invoices based on customs requirements, package weight, and other key factors. Simplify payments through automated card processing or manual cash recording, keeping freight operations seamless.

Branded Freight Management App

Stand out in the freight forwarding sector with a custom mobile app that enables customers to track shipments, submit customs details, and make payments—all from one intuitive platform.

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1494
annual time savings
“Parcel Tracker saved the staff a lot of time to focus on what matters most: The resident experience.”

Used in wide spread of industries

Freight Forwarding
Log, track and collect parcels with ease across warehouses.
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Warehouse
Simplify goods-in and track everything downstream.
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Retail
Keep returns and deliveries moving without delays.
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Shipping and Mail Services
Track critical deliveries across your sites with confidence and compliance in mind.
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Explore Parcel Tracker’s full functionality

Receipts and Deliveries Automation
Everything logged, nothing lost.
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Internal Logistics App
Track every delivery from dock to desk.
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Warehouse App
Track what’s coming in and out in real time.
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Reception App
Quick scans, instant alerts, and no more queues.
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Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
What if a freight shipment does not have a barcode?

Parcel Tracker allows you to log shipments without barcodes, extracting recipient details using AI. The system can also generate barcodes for efficient tracking within the freight forwarding software.

What if a shipment arrives with incorrect or missing recipient details?

Parcel Tracker enables manual shipment management, using advanced search and tagging tools to assign and track items accurately.

What happens if shipment labels contain nicknames or abbreviations?

Parcel Tracker’s AI-powered scanning recognizes variations in recipient names, ensuring shipments are correctly logged and matched.

Why is Parcel Tracker the best freight forwarding software?

Parcel Tracker stands out with its user-friendly design, AI-driven scanning, seamless integrations, and scalability, making it an ideal freight logistics solution for businesses of any size.

Does Parcel Tracker send automated freight updates?

Yes, Parcel Tracker automates notifications via email, SMS, Slack, Teams, and Zapier, keeping recipients updated on their shipment status.

How does Parcel Tracker log proof-of-delivery?

The system records proof-of-delivery through digital signatures, timestamped photos, and detailed audit logs, ensuring complete shipment tracking.

How does contactless proof-of-delivery work?

Parcel Tracker enables contactless parcel handovers via QR codes or secure email links, allowing recipients to confirm deliveries without direct interaction.

Can email notifications be customized for freight forwarding updates?

Absolutely. Parcel Tracker lets you personalize notifications with your branding, including logos, tailored messages, and email templates to match your business identity.

We only handle a small volume of shipments. Is Parcel Tracker still beneficial?

Yes, Parcel Tracker scales to businesses of all sizes. If your freight volume is under 100 shipments per month, you can access the freight forwarding functionality for for free—ideal for smaller logistics operations.

Is Parcel Tracker easy to use for logistics teams with minimal tech experience?

Designed for ease of use, Parcel Tracker requires minimal training. Its intuitive interface ensures even non-tech-savvy staff can efficiently manage freight shipments.

What analytics and reporting does Parcel Tracker provide for freight forwarding?

Parcel Tracker delivers analytics, tracking shipment volumes, transit times, carrier activity, and pending deliveries. These insights help streamline logistics and optimize efficiency.

Can I test Parcel Tracker’s for free?

Yes, Parcel Tracker offers a free trial, allowing you to explore its freight forwarding management features before making a commitment.

How does the software track parcel movement across multiple locations?

Parcel Tracker enables seamless tracking from the receiving warehouse to the destination hub:

  1. Log the parcel at the receiving warehouse upon arrival.
  2. Scan the parcel when moving it to the destination warehouse.
  3. Scan again upon arrival at the destination warehouse.
  4. Recipients collect their parcels using QR codes and signatures, ensuring a verified handover.

This process provides complete visibility and accountability at every stage of the freight forwarding journey.

Can I consolidate multiple parcels into a single container?

Yes, you can use tags to group parcels into specific containers, making it easy to track consolidated shipments throughout the logistics process.

Can customers view their parcel shipping status?

Yes, customers can track their parcels through email notifications or by logging into the mobile or web app, where real-time updates on shipment status are available.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Explore Parcel Tracker’s full functionality

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Used in wide spread of industries

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