Trusted by the best PBSA Providers
Read Testimonials

How Parcel Tracker Works

Step 1

Scan Parcel Labels

Parcel Tracker will extract the name of the students from the label without any manual data entry or barcodes. It even works with hand written parcels.

You can scan multiple parcels in one go and send out batch notifications.

Step 2

Automate Notifications

Once all the parcels are scanned, just hit the send button and they will be grouped by student and notifications sent for collection.

You can customise the Emails and SMS notifications that get sent out and attach your own branding.

Step 3

Collect Proof-of-Pickup

Student pick-up packages from the reception by presenting the QR codes attached in the email notifications. These unique QR codes server as proof of collection and no signatures are needed.

Parcel Tracker's Perfect For PBSA

Save Time Managing Parcels

Staff will spend 70% less time dealing with packages, giving them the ability to create the best experience for your faculty

Enable Social Distancing

Reduce faculty-to-staff physical contact via remote notifications and contactless proof of collection

Never Lose a Parcel

Accurately log all packages, uniquely tag them and create accountability. Faculty's parcel will never get lost or misplaced.


Hours saved for users


Units under management


Parcels logged

What Customer’s Say

Case Studies



Daily parcels logged


Time saved / year

826 hrs



derwent fm

Pittville Student Village

"Prior to utilising Parcel Tracker on our site, our front of house staff had to manually log every parcel in and out using the old fashioned pen and paper. They then had to individually email each resident to let them know something had arrived.​

This system was not only non-compliant with GDPR, but also inefficient, time consuming, and unsustainable. Since moving to Parcel Tracker, we have been able to provide our post service with a minimum of work, while giving the residents a more secure, and reliable, service."

-Ben Graham, Soft Services Manager, Pittville Student Village



Daily parcels logged


Time saved / year

1000 hrs




Portland Green Student Village

“Parcel Tracker has been a tremendous help to the team here at Portland Green Student Village. Before using Parcel Tracker each package we received had to be logged on paper. Staff had to type up the written logs onto the computer and then email students through a mail merge.

With the sheer amount of post we receive each day, this process took a considerable time; the margin for error was a lot higher, and the service we were providing to our residents suffered as a result. Parcel Tracker allows us to quickly scan and track parcels as they are received and collected, and saves our staff a lot of time!”

-Daisy Winter, Customer Service and Sales Advisor



Daily parcels logged


Time saved / year

350 hrs



Prime Student living

Sycamore House

"Originally, we didn’t expect manually logging parcels in our Leeds building to be too taxing on staff time, as we only have 117 residents. We quickly realised that our reception team couldn’t handle the volume of posts and we were receiving the equivalent of a 600+ bed site. Our students love to online shop!

Logging post manually would take 30% of our working day. Parcel Tracker has been an amazing tool, we can’t imagine working without it. It saves on time, tracking efficiency and improves our customer service. Our residents are alerted as soon as the parcel arrives and due to this they tend to collect sooner. This helps manage our limited storage space as parcels are not left for days in our store room.

We’ve been impressed with the support given by the Parcel Tracker team, who work tirelessly to constantly improve the service. It’s been so effective and efficient that we are rolling it out to all our properties this September."

- Lisa Kennedy, Senior Property Manager