Parcel Management Software

Parcel Management Software

Simplify the parcel management process, log incoming mail, outgoing parcels and and digitise your parcel management process.

Simplify Parcel Management

Streamline Parcel Management

Easily log and track parcels with Parcel Tracker. A quick scan records each package, links it to the recipient in your directory, and sends an automatic notification for seamless processing.
Scan-in Parcels

Automate Recipient Notifications

Keep recipients updated automatically. Parcel Tracker sends customizable notifications through email, Slack, SMS, and more, ensuring every parcel is collected promptly.
Automate Notifications

Enhance Parcel Management Security

Protect your parcel management process with end-to-end tracking. Parcel Tracker provides secure digital records, including timestamps, photo logs, and recipient signatures, minimizing the risk of lost or misdelivered packages while maintaining a full audit trail.
Secure Collections

Actionable Parcel Management Insights and Reporting

Optimize workflows with data-driven parcel management. Parcel Tracker offers detailed analytics, real-time parcel flow reports, and SLA tracking, giving you the tools to refine operations and enhance efficiency.
Analytics and Reporting

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1494
annual time savings
“Parcel Tracker saved the staff a lot of time to focus on what matters most: The resident experience.”

Used in wide spread of industries

Office/Commercial
Modernize mail and parcel handling for workplaces.
Learn More
Hospitality
Delight guests with fast, secure parcel handling
Learn More
University/Higher Education
Serve faculty and students with full visibility.
Learn More
Residential Real Estate
Delight tenants and cut down parcel chaos.
Learn More
Multi-Tenant Buildings
One dashboard, dozens of tenants, zero hassle.
Learn More

Explore Parcel Tracker’s full functionality

Freight Forwarding
Streamline your workflows and delight customers.
Learn More
Receipts and Deliveries Automation
Everything logged, nothing lost.
Learn More
Internal Logistics App
Track every delivery from dock to desk.
Learn More
Warehouse App
Track what’s coming in and out in real time.
Learn More
Reception App
Quick scans, instant alerts, and no more queues.
Learn More

Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.

Parcel tracker Time
Saving calculator

Staff cost/hour:
Parcels per:
Time spent/parcel/min
Without Parcel Tracker
Time spent/parcel
3 min
Hours spent/year
480h
480h
480h
480h
Cost in man hours
9600
9600
9600
9600
Time spent/parcel
45 sec
Hours spent/year
160h
160h
160h
160h
Cost in man hours
6384
6384
6384
6384
Your Savings
6,384
6,384
6,384
6,384
Cost saved / Year
319 h
319 h
319 h
319 h
Hours saved / Year

Frequently asked questions

Why is Parcel Tracker the best solution for parcel management?

Parcel Tracker stands out with its user-friendly design, AI-driven scanning, advanced integrations, and scalability, making it the ideal parcel management software for organizations of any size.

What is parcel management?

Parcel management is the process of receiving, logging, tracking, notifying recipients, and confirming collection of incoming deliveries. It helps organizations reduce lost parcels, speed up handoffs, and maintain clear records for every package.

How does parcel management software work?

Parcel management software logs incoming deliveries, tracks parcel status, and sends notifications to recipients. Parcel Tracker uses AI-powered scanning, barcode support, and real-time dashboards to streamline the full parcel workflow from intake to pickup.

What should I do if a parcel does not have a barcode?

Parcel Tracker allows you to log parcels without barcodes, using AI to extract recipient details from labels. The system can also generate barcodes for efficient tracking within the parcel management software.

What if parcels are incorrectly labeled or missing recipient details?

If parcel details are incomplete, Parcel Tracker enables manual parcel management, with advanced search and tagging tools to help correctly assign and track items.

What happens if recipients use nicknames or abbreviations?

Parcel Tracker’s AI-powered scanning recognizes name variations and nicknames, ensuring accurate logging and recipient matching.

Why is Parcel Tracker the best parcel management software for businesses and mailrooms?

Parcel Tracker stands out with its user-friendly design, AI-driven scanning, advanced integrations, and scalability, making it the best parcel management software for organizations of any size.

Does Parcel Tracker send automated notifications?

Yes, Parcel Tracker automates notifications via email, SMS, Slack, Teams, and Zapier. It keeps recipients informed the moment their parcels are available for pickup.

How does Parcel Tracker record proof-of-collection?

The system logs proof-of-collection using digital signatures, timestamped images, and detailed audit records, offering a clear tracking history for every parcel.

How does contactless proof-of-collection work?

Parcel Tracker enables contactless parcel management by using QR codes or email links, allowing recipients to confirm pickups without direct interaction.

Can I view which parcels have been collected and which remain unclaimed?

Yes, Parcel Tracker provides a real-time parcel management dashboard, displaying both collected and outstanding deliveries, ensuring complete visibility at all times.

Can one person receive parcel notifications for multiple departments or businesses?

Yes, Parcel Tracker supports shared parcel notifications, enabling a single user to receive alerts for multiple recipients, teams, or business units. It also supports parcel management across multiple sites or locations, making it easy to stay updated from a single account.

Can email notifications from Parcel Tracker be customized?

Absolutely. Parcel Tracker allows you to tailor notifications with your branding, including logos, customized messages, and email templates to match your organization’s identity.

Does Parcel Tracker integrate with existing building management or HR systems?

Yes, Parcel Tracker can integrate with existing tools and workflows to reduce manual work. Integrations may include workplace communication platforms, HR systems, and automation tools to support smoother parcel handling.

Is Parcel Tracker GDPR compliant and how is recipient data protected?

Parcel Tracker is designed with data protection and privacy in mind, including GDPR compliance principles. Recipient data is securely stored, and access controls ensure only authorized users can view or manage parcel records. For full details, see our platform privacy policy.

We only receive a few parcels each month. Can Parcel Tracker still help?

Yes, Parcel Tracker is scalable for businesses of all sizes. If you receive fewer than 100 parcels per month, you can use the parcel management software for free—making it a great choice for smaller operations.

Our staff isn’t tech-savvy. How easy is Parcel Tracker to use?

Parcel Tracker is designed for simplicity and requires minimal training. Its intuitive interface ensures that even non-tech-savvy staff can efficiently manage parcels with ease.

What is the difference between mailroom management and parcel management?

Mailroom management covers all incoming mail and packages, while parcel management focuses specifically on tracking and handling deliveries. Parcel Tracker supports both in one system.

What type of analytics and reporting does Parcel Tracker provide?

Parcel Tracker delivers detailed parcel management analytics, including parcel volumes, collection times, courier activity, and pending deliveries. These insights help streamline workflows and improve overall efficiency.

Can I try Parcel Tracker for free?

Yes, Parcel Tracker offers a free trial. Explore its capabilities and see how it enhances parcel management before committing.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Explore Parcel Tracker’s full functionality

No items found.
No items found.

Used in wide spread of industries

This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.