Malta Post

On April 16, 1998, MaltaPost p.l.c. (C22796) was registered with the Malta Registry of Companies as a public limited company under the Act. The company began trading on May 1, 1998, under the provisions of a license given by the Maltese government to operate postal services in the Maltese Islands. The Postmaster General granted the Company a license to take over the defunct Posts Department's operations. Significant changes in the legislative regime governing Malta's postal services have occurred since Malta's entrance into the European Union. The Postal Services Act governs the delivery of postal services in Malta in accordance with EU directives. The European Commission stressed the need for shared regulations for the growth of community postal services and the improvement of service quality in its 1992 green paper on postal services. The Commission established requirements for measuring the quality of service, including independent end-to-end measurement capabilities. The process of mail from the time it is placed in the collection/acceptance system to the final delivery point is known as end-to-end. It is managed by MaltaPost p.l.c.Postmarked before the latest collection time, all locally addressed mail will be processed the same day and delivered the next working day. This next-day delivery service is compared to a regulatory target of 95%. Inbound cross-border mail (international mail to be sent in Malta) received at the Marsa Office of Exchange before 1900 hours Monday through Friday and 17.30 hours Saturday will be processed the same day and dispatched according to the same criteria and exceptions as domestic priority mail. Locally posted mail to EU member countries, as well as Australia, Brazil, Canada, Hong Kong, Iceland, India, Israel, Japan, Liechtenstein, New Zealand, Norway, People's Republic of China, Russian Federation, Switzerland, United States of America, and Vatican City, is collected, processed, and dispatched the next working day. Mail is delivered to other nations every three days.

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