Newgistics

Newgistics is a US-based parcel delivery and returns management company that now operates as part of Pitney Bowes after being acquired in 2017. Before the acquisition, Newgistics built its reputation as a specialist in lightweight parcel delivery and returns for direct-to-consumer retailers. Under Pitney Bowes, its services have been integrated into a broader commerce and shipping solutions portfolio, though the Newgistics brand and tracking infrastructure remain in use for existing retail clients. It specializes in last-mile delivery and reverse logistics for retailers and e-commerce businesses across the United States. Newgistics parcels are commonly delivered in partnership with USPS, which handles the final leg of delivery to the recipient's address.

Newgistics focuses on two core areas: outbound parcel delivery and returns management. On the delivery side, it provides cost-effective last-mile shipping for high-volume retailers, routing packages through USPS for final delivery. Its SmartLabel returns service is widely used by US retailers, allowing customers to return items using a pre-printed label without needing to visit a carrier location. Newgistics also offers address validation, delivery confirmation, and zone-skipping capabilities to reduce shipping costs for large-volume senders.

Getting a Lot of Newgistics Deliveries? Buildings and offices that regularly receive Newgistics parcels often use a mailroom management software to log, track, and hand off packages internally. Learn how Parcel Tracker can help.